Job Description
Harris Health System
Houston, Texas, Job Summary The Project Manager I – IT Infrastructure is responsible for planning, designing, overseeing, and tracking IT Field Services training development and delivery projects. The Project Manager I – IT Infrastructure creates training plan for new initiative, ensuring that the Field Service operation is capable of supporting the needs of the user’s sites currently and in the future. The Project Manager I – IT Infrastructure leads the IT Field Service team to support the IT mission to offer exceptional customer service. The Project Manager I – IT Infrastructure is responsible for all “break/fix” activities in the district. “Break/fix” includes spare parts logistics control and all processes required to install, configure, repair and/or upgrade the following:
* PC’s
* PC’s peripherals
* Printers
* Monitors
* Time clocks
* Load O/S and other required software (Images)
* Other technology related equipment Minimum Qualifications Degree: Bachelor’s in Instructional Design, Adult Learning, Technical Communications, Management, or equivalent work experience Work Experience: Eight (8) years related training design/development experience; five (5) years related project management experience. Management Experience: Two (2) years management team of 5 plus personnel, budgeting experience, asset tracking experience, vendor management. Communication Skills: Above Average Verbal (Heavy Public Contact), Exceptional Verbal (e. g. , Public Speaking), Writing /Composing (Reports) Proficiencies: PC Job Attributes Knowledge/Skills/Abilities: Analytical, Design, Medical Terms Work Schedule: Weekends, Holidays, Flexible, Overtime, On Call
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