Insurance Receivable Specialist I – Collections

New York, New York, Pay Range $22. 62-$34. 06 Company Overview The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. One of the world’s most respected comprehensive centers devoted exclusively to cancer, we have been recognized as one of the top two cancer hospitals in the country by U. S. News & World Report for more than 30 years. In compliance with applicable State regulatory authorities, COVID-19 vaccination is mandatory for all MSK staff.

Staff are considered fully vaccinated upon completion of a primary vaccination series for COVID-19 (i. e. , one dose of a single dose vaccine or a final dose of a multi-dose vaccine series). Exceptions from the COVID-19 vaccine requirement are permitted for those who request and receive an approved medical or fully remote exemption. Requests for medical exemption can take up to two weeks to review. Vaccination or an approved medical exemption is required to start work. *Staff working at a MSK New Jersey location must be up to date with COVID-19 vaccination, which includes having completed the primary COVID-19 vaccination series and booster once eligible as mandated by New Jersey State. All New Jersey staff not yet eligible for a booster must receive a booster within 3 weeks of becoming eligible as a condition of continued employment at MSK. Note: Individuals are eligible to receive a COVID-19 booster two months after completion of a primary vaccination series for COVID-19. Because vaccine-induced immunity can wane over time, MSK continues to strongly urge all staff to get a COVID-19 booster as soon as they become eligible to maintain their protective immunity for a longer period.

Job Description The Patient Accounts team is seeking an Insurance Receivable Specialist to review, analyze, follow-up and resolve insurance balances on assigned accounts including using insurance web sites, phone calls, collection letters, referral to agency and financial assistance program, discussing with supervisor and manager, as needed. *This is a hybrid role- with up to 9 onsite visits annually. You will: Review every Inpatient and Outpatient account on receivable report and take appropriate action with insurance according to departmental procedures. Review insurance payment, enter any payment-related adjustments and transfer patient responsibility. Resolve outstanding debit and credit insurance balances by using various collection techniques with third party carriers. Timely follow-up and resolution of all denials and documentation requests by insurance carrier. Identify and follow up on payment delays, underpayment or non-payment of claims. Analyzes payments to ensure correct reimbursement. You are : Knowledgeable of third party billing and follow-up procedures . Possess excellent time management and organizational skills with attention to detail.

Organized, able to analyze and effectively resolve accounts within established timeframes. Ability to prioritize and multi-task. Ability to adapt to shifting and competing priorities. Possess excellent verbal and written communication skills. Ability to effectively handle difficult interactions. Excellent attendance and punctuality. Flexible to work independently or in a collaborative environment. Possess knowledge of online platforms such as Teams, WebEx, Google and Zoom. You need: 2-4 years of relevant work experience Previous collections experience in Health care- Hospital collections a plus Systems knowledge of RMS/RAM/IDX/EMR (preferred) Shift: 9:00 am – 5:00 pm or 8:00 am -4:00 pm Pay Range$22. 06-$33.

18 #LI-Hybrid Please click to learn more about MSK’s compensation philosophy. Closing MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

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