Medical Assistant- Endocrinology

Jacksonville, Florida, Nemours is seeking a Medical Assistant (Endocrinology, Diabetes and Metabolism), Full-Time, to join our Nemours Children’s Specialty Care team in Jacksonville, Florida. Prior authorization experience preferred. At our three clinic locations in the Jacksonville area, Nemours is a leading provider of pediatric specialty care in north Florida with many of our pediatric specialists regularly recognized as the “Best Doctors in America(r). ” We offer comprehensive, family-centered care in more than 30 pediatric specialties. Several of those specialties, offered in collaboration with Wolfson Children’s Hospital, have been named among the best in the country by U. S. News & World Report. The Medical Assistant is an important liaison between the patient/family, provider, and other care team members. The Medical Assistant will coordinate patient flow, review charts for current information, and ensure the appropriate paperwork accompanies the patient to the room. Enter pertinent history.

Act as a resource and cross cover as needed. Serve as a trainer and mentor to new associates. This position is Monday – Friday 8 am – 5 pm. Main functions of this job include: Perform office procedures including all general administrative duties as required (i. e. scanning, filing, faxing). Obtain authorizations according to the patient’s insurance policy for growth hormone medications, tests, therapies, DME, etc. ordered by the provider. Act as a backup to other medical assistants needed. This is to include all clinics locations.

Deliver excellent customer service to the patients/families and other care providers. Focusing on family-centered care. Room patients ensuring appropriate documents are with the patient, up to and including required diagnostic reports. Performing clinical procedures, to include but not limited to the following: a. performing aseptic procedures. b. taking vital signs. c. preparing patients for the providers care. d.

observing and reporting patient’s signs and symptoms. Administering basic first aid. Assisting with patient examination/treatment. Operate any required medical equipment. Perform and collect routine laboratory specimens as directed by provider. Administering medication as directed by the provider. Clean, prepare and stock exam, treatment and medication rooms for daily activity. Perform office procedures including all general administrative duties as required. Act as a liaison between support services and other clinical divisions Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee’s Nurse Manager. Job Requirements High School Diploma required.

Specialized (1 year of training beyond high school). Completion of Medical Assistant school preferred. Healthcare and Customer Service experience. Minimum of 3 months experience required. Medical Assistant Certification preferred. BLS Certification within three months of employment and continue to maintain as required. Strong customer service skills and willingness to adapt to change. Communicates effectively with patient/families as well as all members of the care team. Proficient in Medical Terminology. Attend in-service classes as appropriate and assigned by manager.

Maintain confidentiality. Works with minimal supervision. Prior authorization experience preferred.

Source ⇲