Service Line Administrator – Hospital Services

North Kansas City, Missouri, Meritas Health is seeking a Service Line Administrator – Hospital Services to provide administrative oversight and strategic development of the hospital service line comprised of multiple physician practices and/or multiple sites. This position aligns the service line with the health system’s strategic vision and focuses on developing physician and staff relations, customer service, and financial management to achieve the overall goals of the organization. Ensures optimal utilization of resources and the efficient delivery of services as evidenced by revenue cycle effectiveness, budgetary adherence, and high quality clinical care and customer satisfaction. Primary responsibilities include: Routinely reviews management reporting data to ensure service line is meeting operational, revenue cycle, quality and financial benchmarks. Ensures service line meets strategic initiatives and improves clinics’ fiscal management. Develops, plans and budgets on a strategic, tactical and operational level for each practice within service line. Identifies operating costs and operational capital budget needs in collaboration with providers and practice managers. Completes ROI and justifications; reviews monthly budget and identifies areas of cost saving. Initiates processes/improvements within service line to ensure the efficient delivery of service. Mentors and leads practice managers and supervisors within the service line to develop effective and efficient clinical operations to include patient flow patterns to maximize provider schedules, referral management process, patient communication and scheduling to foster a customer focused culture.

Ensures through mentorship and supervision that practice managers and supervisors within the service line demonstrate human resource management through effective supervision, recruitment, retention, talent management and compliance with Meritas policies and procedures, employment laws and regulatory standards. Schedules and uses staff appropriately across practice locations for optimal coverage whenever possible. Ensures good manager, staff, and provider relationships by promoting group culture and teamwork and that all leaders within the service line develop appropriate relationships. Holds regular staff and physician meetings within service line. Qualifications: Bachelors in Business Administration, Healthcare Administration, or other relevant field strongly preferred; Masters degree preferred. Minimum of 7 years physician practice management experience. Ability to develop strategic relationships with physicians, hospital and practice leaders and drive financial management focused on growth and cost containment. Effective working knowledge of healthcare financial management, medical practice accounting, third party reimbursement issues, EMR, patient flow and facilities management. Meritas Health is an Equal Opportunity Employer and values diversity in our organization. We do not discriminate against any applicant for employment or employee on the basis of race, color, religion, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Meritas Health is a drug free workplace and conducts post-offer/pre-employment drug screens and background screens.

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