Gift Shop Coordinator/ Full-Time

Santa Fe, New Mexico, Description POSITION SUMMARY: Oversees daily operations of CSV hospital Gift Shop as a fundraising enterprise for the Hospital Foundation and service area for patients, visitors and associates. Responsibilities include but are not limited to sales, training and staffing, scheduling, purchasing, merchandising, developing and implementing periodic promotional events, bookkeeping, invoices and bill paying, maintaining POS system, stocking and inventory, advertising, as well as communicating regular sales and expense reports to Service Excellence and Foundation Directors. Requirements MINIMUM QUALIFICATIONS: EDUCATION: High School diploma or GED required, Associate’s degree in business preferred or 4 years of supervisory retail experience in lieu of Associate’s Degree SKILLS: Must possess strong retail and management skills. Effective communication with a diverse group of people. Excellent customer service skills that reflect AIDET and other customer satisfaction practices. Ability to develop and implement sales strategy to maximize profit and ensure customer satisfaction. Oversee FT and PT staff motivation, scheduling and communication. Strong organization and social skills. A solid understanding of basic principles of selling, merchandising, record keeping and inventory lifecycle and control. Knowledge of customer base.

Ability to create and implement periodic or seasonal sales promotions to maintain interest and sales energy. An upbeat, positive attitude. EXPERIENCE: Minimum 2 years retail supervision including experience in the areas mentioned in the SKILLS section RESPONSIBLE TO : Director of Service Excellence PHYSICAL REQUIREMENTS: Working hours may vary with flexibility due to unexpected changes in schedules or emergencies. Requires the ability to speak, listen, develop and communicate orally and in writing. Frequent prolonged periods of sitting. Extensive use of hands for writing and computer work. Moderate physical effort (ability to lift and carry 25 lbs. )

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