Job Description
Duke University Health System
Durham, North Carolina, The User Provisioning Analyst provides access control for all supported applications including but not limited to MaestroCare -EMP & SER, Clinical applications, and business applications: AD, OneSig n, Citrix, etc. Will be working closely with the Maestro CareSER/EMP team and other Maestro Care Security Team members, Clinical SystemsSupport Teams, and OIT. The UserProvisioning Analyst is a contributing member of the Maestro Care Security team and overall Maestro Care project team. The User Provisioning Analyst is responsible for maintaining user, security classes, profiles, activities, menus, roles, workspaces, and other security-related master files. The analyst m understands how applications integrate and how multiple applications use the same settings. Participates in the resolution of complex issues consistent with divisional/organizational goals. CERTIFICATION : The employee hired for this position is not required to obtainEpic certification. Proficiency may be required in areas associated with Epic user access/provisioning. Reports To SER/EMP Provisioning Group Manager. EssentialTasks/Responsibilities · Responsible for building, analyzing, and implementing Security for all supported applications.
· Assists with the user access process including the setup and maintenance of accounts · Provide support with the development and implementation of security controls for the Supported applications · Assists with the configuration of auditing and creation of reports in association with auditing · Assists the team in gathering requirements, troubleshooting, and alternative solutions to existing workflows and technical issues During Go-Lives, this position is responsible for ensuring accounts are provisioned in a timely manner in production · Position is also required to participate in an on-call rotation, and will be responsible for responding to and resolving security-related issues during their on-call rotation · Responsible for ensuring the team meets or exceeds established metrics. · May function as a subject matter expert with proficiency in undefined ed area(s) of the profession, or as a generalist, with a broad knowledge of all aspects of the profession. · Through technical expertise, thought leadership, and effective communication, assist in developing and establishing the strategic direction for the information security program. · Leadspeers to resolve complex issues consistent with divisional/organizational goals. Education/training Required: Bachelor’s Degree in Computer Science, MIS, Business, or other related field or equivalent experience Preferred: College degree/training; Epic Certification not required. Proficiency may be required in areas associated with Epic user access/provisioning. Experience Required: Experience in Network or Systems Security, Information Security Management, Financial applications development, and management, or the equivalent combination of education and experience Advanced computer skills, good written and oral communication skills, training in business functions and in system s analysis and design Microsoft Office suite, including Word, Excel, and PowerPoint. Good workflow analysis and business process integration skills Preferred: Multi-platform and networking experience or education Experience working within an ITIL-based Change Management environment or IT support service Level 1 – No experience is required beyond the minimum educa tion (or equivalency) requirement. Level 2 – Two years of related experience is required. Level 3 – Four years of related experience is required.
Duke Health System experience Skills Required: The ability to work as a member of a team and independently without supervision Excellent attention to detail, interpersonal skills, and troubleshooting/analytical skills Excellent analytical, organizational, and process disciplines Takes personal responsibility for taking action on projects that result in solutions that truly address customer needs. Ability to communicate clearly and effectively in spoken and written English Ability to manage to compete for priorities in a complex environment Self-motivated and focused on delivering quality work even when faced with difficulties or over a longer-term project. Possesses advanced knowledge and proven application of it within a specific discipline. Keeps current on industry and market intelligence; applies appropriate new technologies and best practices to specific disciplines or functional areas. Preferred: Understanding of healthcare business processes Thein formation above describes the general nature and level of work assigned t this position. It is not intended to be an exhaustive list of all duties and responsibilities required of position incumbents. Minimum Qualifications Education Level 1, 2, and 3 – Bachelor’s degree in a related clinical or technical N/A field, or four years of equivalent technical experience required. Level 3 – A Master’s degree in computer science, information systems, business management, engineering, mathematics, healthcare, physical science, or other related field is preferred. LICENSURE/CERTIFICATION: LEVEL 1: LEVEL 2: In addition to the requirements described for Level 1, Level 2 requires: One or more information security industry certifications (e. g.
CISSP, CISM, CISA, CEH, or equivalent) are preferred. Additional technical or management certifications (e. g. MCSE, CCNP, CCIE, or PMP) are preferred. LEVEL 3: In addition to the requirements described for Level 2, Level 3 requires: One or more information security industry certifications (e. g. CISSP, CISM, CISA, CEH, or equivalent) are required. Experience Level 1 – No experience is required beyond the minimum education (or equivalency) requirement. Level 2 – Two years of related experience is required. Level 3 – Four years of related experience is required.
Degrees, Licensures, Certifications N/A Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
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