Senior IT Analyst

Edwards, Colorado, To us, it’s about living life to the fullest while serving our patients, teammates, neighbors and friends. We are dedicated and passionate in everything we do, seeking challenge and appreciating the routes that got us here. Whether our path is clinical or not, we all came to find balance and meaning in our lives within the work we are passionate about and the adventures we live. Vail Health has become the world’s most advanced mountain healthcare system. Our updated 520,000-square-foot hospital opened in December 2020.   This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail.  Some roles may be based outside of our Colorado office (as stated in the Job Title). Roles based outside of our primary office can sit in any of the following states: AZ, CO, CT, DC, FL, GA, ID, IL, KS, MA, MD, MI, MN, NC, NJ, OH, OR, PA, SC, TN, TX, UT, VA, WA, and WI. Please only apply if you are able to live and work primarily in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

ABOUT THE OPPORTUNITY Serve as a liaison between customers, IT staff, and vendors for software support issues. Lead the design, build,testing, support, maintenance, and troubleshooting of assigned clinical applications and systems. WHAT YOU WILL DO:Plan, lead, and coordinate the design, build, installation, upgrade, updates, and user training of new andestablished Information Systems to maintain appropriate levels of technology and functionality asdetermined by Vail Health and vendors. Work with IT team members, vendors, and customers to coordinate project plans, including: timetables,testing, training, and implementation dates. Keep involved personnel informed of changes via email update,meetings, etc. Prioritize, investigate, and troubleshoot problems and questions pertaining to system applications,hardware, interfaces, and data processing as appropriate. Solve the problem and/or help determine correctmeasures to be taken toward the solution. Document status of issues on a timely basis. Work with vendors to solve software/hardware issues. Communicate with customers in a prompt, courteous, professional manner.

Evaluate problems in a timelymanner and collect all information required to solve the problem. Communicate appropriately to local and/or remote support staff and works together with these entities todevelop a solution to the problem. Take calls as scheduled to meet around-the-clock needs of system users. Assist clinical areas with the development and support of application specialists of “super users”. Assist these application specialists with development of training materials that accurately reflect system(s)and their appropriate usage by customers. Provide and maintain system documentation and procedures for IT applications.  Perform other duties as assigned. Must be HIPAA compliantRole models the principals of just cultureWHAT YOU WILL NEED:3 years IT analyst experience required. 3 years of healthcare experience preferred. PREFERRED:Experience with technology projects focused on ASC or EMR applications and associated integrations.

Experience with Amkai, HST, and/or One Medical. Knowledge of HL7 & FHIRLicense(s):N/ACertification(s):N/AComputer / Typing: Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Must have aptitude for understanding computer software and hardware. Must have the ability to instruct and teach others in software-related topics. Must have working knowledge of the English language, including reading, writing, and speaking English. Education:Bachelor’s degree or four years of relevant experience in lieu of a degree of requiredPay is based upon relevant education and experience.  Pay Range:$87,581. 31—$131,350. 54 USD  Benefits at Vail Health (Full and Part Time) Include:Competitive Wages & Family Benefits: Competitive wagesParental leave (4 weeks paid)Housing programsChildcare reimbursement Comprehensive Health Benefits: MedicalDental VisionEducational Programs: Tuition Assistance Existing Student Loan RepaymentSpecialty Certification ReimbursementAnnual Supplemental Educational FundsPaid Time Off: Up to five weeks in your first year of employment and continues to grow each year. Retirement & Supplemental Insurance: 403(b) Retirement plan with immediate matching Life insuranceShort and long-term disabilityRecreation Benefits, Wellness & More: Up to $1,000 annual wellbeing reimbursementRecreation discountsPet insurancePRN (POOL) benefits include: Wellbeing reimbursement funds and 403(b) contribution eligibility 

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