Room Services Specialist 1 – Boise Call Center

July 11, 2023
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Job Description

St. Luke's Health System

Boise, Idaho, Overview St. Luke’s Health System in Boise is seeking a Room Services Specialist 1 to join our team. Use your customer service skills to help patients. Taking inbound calls from patients at all of our hospitals to take their menu orders. Pay: $16-18/hr+ depending upon applicable experience. Night and weekend shift differentials offered. Benefits Free Bus Pass Medical/Dental/Vision – Start the 1st of the month following your start date Retirement plans (403b) – No vesting period. Paid time off (Vacation, holidays and short term disability) Long term disability Life insurance Air St. Luke’s Healthy U wellness plan Tuition/Certification Reimbursement & Scholarships Adoption Reimbursement and many more…. Responsibilities Based on protocols, will answer phones and input food orders for patients throughout the hospital system.

Responsible for accuracy of patient’s food order, in accordance with any prescribed diet limitations and/or allergens. Makes knowledgeable, informed and articulate recommendations and suggestions regarding all menu items. Resolves basic issues using knowledge of procedures and policies. Refers more complex issues to higher-level staff. Adheres health and safety requirements in order to meet regulatory and company standards. Calculate and prepare enteral feeding and infant formulas in accordance with physician’s orders. Serves as the first point of contact, with patients, for food services. May prepare necessary records and reports. Perform other duties and responsibilities as assigned. Qualifications Education: High School Diploma or equivalent.

Experience: None Licenses/Certifications: None Why St. Luke’s A strong, talented staff is at the heart of St. Luke’s Health System. We are the state’s largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers. We’re proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence. Known as the “City of Trees,” Boise is Idaho’s capital city–both a cultural center and a playground for those who love the outdoors. A vibrant downtown area affords fine dining, theatre, music, and college and semi-professional sports. Downtown Boise’s main attractions include the Idaho State Capitol, the classic Egyptian Theatre, the Boise Art Museum, Julia Davis Park and Zoo Boise. The Greenbelt follows the beautiful Boise River corridor for more than 30 miles, and the Boise foothills are home to miles of hiking and biking trails. Learn more about what the City of Trees has to offer you: St.

Luke’s Health System | Boise Convention and Visitors Bureau | Boise Parks and Recreation | Boise Museum Association | Boise Music Festival | Boise Philharmonic | Downtown Boise Restaurants | Boise Valley Economic Partnership | Hyde Park events | Treefort Music Festival | First Thursdays | Alive After Five | Capitol City Public Market | Runs and Triathlons | Shakespeare Festival | Sawtooth National Forest | Visit Idaho. org *St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

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