Job Description
Atlantic Health (SP)
Florham Park/NJ/USA, Overview Atlantic Health System is seeking a full-time Telephone Operator for the Patient Telecommunications department at our Florham Park location to work varied shifts including weekends as needed. Responsibilities Essential Functions/Responsibilities: The Contact Center Agent will work in a Call Center Environment processing incoming and outgoing calls and ensuring customer resolution and satisfaction. Requirements for this position will be to handle a high volume of calls with the capability of responding to all types of emergencies, via telephone, in relation to the hospital emergency codes that are called in by various departments. Qualifications Minimum Education: High School Diploma required, some college preferred Minimum Experience: Candidate must have experience in a Call Center environment or the equivalent in a high volume office environment. Candidate must possess excellent communication and customer service skills as demonstrated by previous work experience. Must be able to speak and type simultaneously. About Us Atlantic Health System aims to deliver the highest quality, safety and care combined the best experience for our patients and their families. We are confident that you will find success within Atlantic Health System, which has been named for the 14th year in a row to Fortune’s ‘Top 100 Best U. S. Companies to Work For’ list.
We believe you will find that our culture of collaboration and care exemplifies the value we place on our patients, their families and our employees. EEO Statement Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status. Please See Above
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