Performance Improvement Engineer

Tyler, Texas, Description JOB SUMMARY The Performance Improvement Engineer I will guide and implement efforts to ensure that performance improvement (PI) programs are developed and managed using a data driven focus which sets priorities for improvements aligned to ongoing strategic imperatives MAJOR JOB RESPONSIBILITIES Participates and/or leads teams, work groups, projects, and activities designed to improve operational performance and processes Researches opportunities for performance improvement, establishes plans, and coordinates teams in achieving performance improvement for the assigned area of responsibility Manages multiple projects and can work at various levels of the organization Can manage large-scale projects through the entire project life cycle Has breadth of knowledge to acquire data, convert to information, and draw action plans and coach departments to their targets Assists in evaluation of operational needs; validates workflows, build, and configuration based on application requirements/ standards and serves as liaison between end users, third parties, and application staff. Analysis of application content and negotiation of any user requested modifications Analyze problems in terms of workflows/policies/procedures, Epic functionality, end-user knowledge, and training requirements Gather project requirements Construct SQL Queries Present data in Executive Dashboards & Operational Reports QUALIFICATIONS Highly Organized Excellent written and verbal communications, presentation skills, and customer relationship skills Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Knowledge of Clinician and Business environments is highly desirable MS Office proficient Associates degree or equivalent work experience Healthcare or Regulatory Reporting Microsoft SQL Server Tableau, SQL Server Reporting Services, or other data visualization tools Certified in one or more Epic Modules required Work type Full time Work Type: Full Time

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