Health Aid

Portland, Oregon, Oregon, This position is located at the Portland VA Medical Center, Inpatient & Emergency Services, Patient Transport (Escort) Unit. This is an open-continuous announcement. Positions will be filled as they become available. There will be multiple cut-off dates used to consider applications for referral to the selecting official. A certificate will be issued every two weeks as applicants become available. To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 08/25/2023. You may qualify based on your experience and/or education as described below: GS-02 grade level: Three (3) months of general experience OR High school graduation or equivalent GS-03 grade level: Six (6) months of General experience OR One (1) year above high school with course(s) related to the occupation. GS-04 grade level: Six (6) months General experience AND Six (6) months specialized experience OR Two (2) years above high school with courses related to the occupation, if required. General experience is defined as: Any type of work that demonstrates the applicant’s ability to perform the work of the position, or experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. Specialized experience: Position consists of transporting patients within the facility, customer service, assisting in emergencies, general clerical/administrative support for the unit, receiving visitors, answers telephone and refers calls to appropriate staff, etc.

You will be rated on the following Competencies for this position: Conscientiousness Customer Service (Clerical/Technical) Interpersonal Skills Listening Oral Communication Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e. g. , Peace Corps, AmeriCorps) and other organizations (e. g. , professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary but also requires some standing, walking, bending, lifting and carrying of light items. The work requires above average agility and dexterity. The work may require heavy lifting of equipment or patients. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www. opm. gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. [“Safety transports patients by stretcher, wheelchair, gurney and/or accompany the ambulatory patients who need assistance to areas within the Medical Center and OHSU. Recognizes and reports significant changes in patients that are being transported. Maintains communication with Patient Transport Courier and Patient Support Team Supervisor at each delivery point. Dispatches trips to all using services via CPRS consult package and prioritizes workload for Patient Transport and Courier Service.

These may include OHSU Radiation Therapy, Casey Eye Institute, OHSU Dental School, Surgery, Pathology, Radiology, Pharmacy, MRI and other areas as needed. VAMC dispatch is to all areas within the medical center. Is responsible for prioritizing various transports based on patient care needs and logistics. Including patient condition, treatment, modality, mode of transport and scheduling. Gives guidance to Patient Transport & Courier staff/volunteers to promote efficient and safe transport. Collects and delivers all specimens, labs, consults, x-rays, charts and all medical related materials and equipment throughout the Medical Center and OHSU. Responds and assists in all emergencies, including, but not limited to codes (cardiac arrest, behavioral emergency and fire alert), and internal/external disasters throughout the Medical Center and the VA Bridge. In a dignified manner, provides a full range of services to VA staff in caring for expired patients which includes preparing and transferring the body, as well as transporting to the morgue. Secures patient’s confidence and cooperation through the discharge process. Explains procedures for transition through pharmacy and transportation.

Varies procedure based on patients needs. Advocate for the discharging unit and respond to inquiries pertaining to the process. Provides general clerical/administrative support coordination work for the unit. Performs a variety of receptionist, record keeping, and miscellaneous duties. Receives visitors, answers the telephone, and refers calls to appropriate staff or records messages. Plans, organizes and coordinates activities of the unit. Communicates in a tactful and courteous manner with a wide variety of individuals with varying levels of understanding. Uses software to produce specific printouts. Uses word processing software to produce a variety of documents. Receives and directs patients, answers routine inquiries.

Reports obvious changes in patient behavior to the professional staff. Work Schedule: Priority shifts to fill: 0600-1430, 0700-1700,1100-1930, 0700-1530,Possible other shifts available: 0730-1600, 1400-2400, 2300-0900*Please see below for more comments about shifts. *Shifts include weekends and holidays. The shifts are regular and recurring. Work days and days off are the same each week. Virtual: This is not a virtual position. Position Description/PD#: Health Aid/PD20272A, PD20271A, and PD20270A Relocation/Recruitment Incentives: Not authorized Financial Disclosure Report: Not required”]

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