UC Academic Advisor I

Job Number: R0010792

We are one growing team with one powerful goal – and as a global leader in education, we
strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best
selves when they can be their true selves. That is why we’re committed to cultivating and preserving a culture of inclusion in which all our
employees feel welcomed, valued and empowered. Together, we will shape the future of education by transforming lives beginning with
yours.

This position is based in the following office location:

Manchester, NH

The Opportunity

You will
provide exceptional service to students following SNHU’s Core Values, focusing on the following areas: student success, student persistence,
and the student experience. You will report to the Assistant Director of Academic Advising, located on our main campus in Manchester, NH.
This job is an onsite position, #LI-Onsite.

In this Role You’ll Get To:

• You will review established reports
  daily and outreach to support student success, persistence, and satisfaction.

• You will use a wide variety of resources to
  help guide outreach to students depending upon circumstance .

• You will support new students using the new student orientation
  process.

• You will understand student’s goals and tailor approach to meet student’s needs.

• You will resolve
  student concerns in one interaction or take ownership of resolution, assuring prompt follow-up.

• You will deliver and maintain
  an accurate course plan to each student, ensuring students with acknowledged course plans are registered for all future
  terms.

• You will listen and want to understand by demonstrating care and curiosity in all interactions.

• You
  will advocate for the “right thing” to do on behalf of our students.

• You will remain engaged and informed to ensure delivery
  of accurate information.

• You will assist us with commencement ceremonies and reception events.

What we’re
Looking For:

• Years of relevant or specific experience: One to two years’ experience working in professional setting
  (customer service, sales, admissions, advising, or higher education).

• Academic Degree(s) and/ areas of study: Bachelor’s
  degree

• Ability to build relationships and develop a rapport with students.

Thinking about the job, but
not sure you should apply? We still want to hear from you.

We recognize that not everyone enters the world of work with the
same advantage, opportunity, and privilege. This is why your skills and experiences are important to us. Take the leap and apply, you just
might be the person we are looking for!

Are Benefits Important to You?

We offer exceptional benefits, many
available starting on the first day of employment:

Anthem BlueCross affordable, low-deductible Medical insurance
available on day one

Low to no-cost Dental, Vision and Life Insurance options

5 weeks of Paid Time Off that
starts accruing on day one & Paid Holidays

A Retirement Plan with a 9% Employer Funded annual
contribution

Tuition Benefits with family offerings

Who Are We?

SNHU employees are a team in every sense.
Separately, we understand that each individual brings unique experiences, perspectives and ideas to create a vibrant work environment.
Together we share common values of honesty, acceptance and accountability working as a unified force toward a common goal: to transform the
lives of learners. By joining our team, you join us in our vision. Together, we’ll shape the future of education by transforming
lives-beginning with yours.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex,
national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
We are proud to be an equal opportunity workplace.

Please note that a background check is required for employment.