Academic Advisor/Retention Specialist – College of Business

Department: College of Business –
Administration

HR Home Department
020300 COLLEGE OF BUSINESS

Pay Grade:
42

Proposed Salary: $42,000

Position only available to current, regular, full-time Missouri State
University employees?: No, Position is available to all applicants.

Appointment Type: Full Time
Regular

Exempt/Non-Exempt: Exempt

General Function

The Academic Advisor/Retention
Specialist is responsible for assisting assigned business students in the development of academic schedules appropriate for the stated
educational goals of students and assisting in the development and implementation of a retention plan for the College of Business designed
to assist students in progressing towards degree completion. The Academic Advisor/Retention Specialist assists in planning, organizing, and
presenting individual and group advisement sessions for business students (including transfer and prospective students) and assists with
Student Orientation, Advisement, and Registration Program (SOAR).

Description of Primary
Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provides an essential student service of academic
advisement to students majoring or minoring in Business or a related field by being knowledgeable of the academic policies and procedures
unique to the College of Business as well as the University, guiding students in decision-making and learning how to accept responsibility
for their decisions, assisting all students (not just advisees) seeking academic information, and directing students to resources within the
University that provide additional assistance (e.g., financial aid, testing, career services, and student employment).

2. Facilitates
the development and implementation of a retention plan for the College of Business by researching literature on student retention, attending
workshops, conferences, and seminars specifically addressing student advisement and retention, and recommending alternatives designed to
assist students in progressing towards degree completion.

3. Facilitates the registration process for business students by assisting
in planning, organizing, and presenting individual and group advisement sessions that provide information and assistance regarding degree
requirements, major selection, and schedule building and explaining and enforcing the requirements for admission to the College of Business,
thus maintaining the integrity of the degree accreditation.

4. Helps ensure the success of Student Orientation, Advisement, and
Registration (SOAR) by presenting incoming business students with the requirements unique to the College of Business, advising individual
students on course selection, and determining how approved transfer credit applies towards a business degree.

5. Ensures the
effectiveness of the advising process by maintaining advisee files, regularly updating advisee academic reports, and validating the
information contained in the advisee files with the student database.

6. Promotes the advisor-advisee relationship by effectively
using the various tools of communication, including email, telephone, face-to-face meetings, online meetings, and electronic advising
notes.

7. Effectively assists transfer students in transition to the University and College of Business by providing accurate
information and resources available to the student.

8. Assists business students to develop a plan for completion of a degree by
evaluating computerized degree audits that compare the degree requirements with the student’s academic record, reviewing the audit with
students to determine remaining courses required for degree completion, and assisting with developing plans for completion of those required
courses.

9. Ensures continuity in the management and operation of the Business Advisement Center by assuming the duties and
responsibilities of the supervisor in his/her absence, when requested.

10. Contributes to a work environment that encourages
knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.

11. Remains competent and
current through self-directed professional reading, developing professional contacts with colleagues, attending professional development
courses, and attending training and/or courses, and maintains professional certification and/or memberships as required by the Director,
Business Advisement Center.

12. Contributes to the overall success of the Business Advisement Center by performing all other duties
and responsibilities as assigned.

SUPERVISION

The Academic Advisor/Retention Specialist is supervised by the
Director, Business Advisement Center and may exercise supervision of clerical staff, student employees and graduate assistants working in
the Business Advisement Center.

Minimum Acceptable Qualifications

Education: A Bachelor’s degree in Business
or a related field is required; a Master’s degree in Business Administration is preferred.

Experience: At least six months of work
experience in higher education or customer service is required. Experience in academic advising is preferred. Extensive knowledge of the
University, its requirements and regulations, is preferred.

Skills: Strong oral and written communications skills are required.
Excellent interpersonal skills, including conflict management, are required. Computer literacy, including word processing and database
management are required. Organizational and time management skills are required. The ability to develop knowledge of, respect for, and
skills to engage with those of other cultures or backgrounds is required.

Other: The scope of the position requires occasional
weekend and evening work particularly during scheduled advisement/registration periods. The position may require travel, including overnight
travel.

#LI-CP1

Link to Job Description
http://www.missouristate.edu/human/jobdescriptions/21193.htm

Open Date:
06/26/2023

Special Instructions to Applicants

First Date of Consideration will be 07/17/2023, and review of
applications will continue until the position is filled.
Official transcripts will be required upon hire.

View full job
description and requirements: https://www.missouristate.
edu/Human/JobDescriptions/1152-academic-advisor-retention-specialist.htm

EO/AA and Diversity
Statement

Non Discrimination Statement

Missouri State University is a community of people with
respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict nondiscrimination
policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the
University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national
origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender
identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic
information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the
University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the
Education Amendments of 1972.

This policy shall not be interpreted in a manner as to violate the legal rights of religious
organizations or military organizations associated with the Armed Forces of the United States of America.

The University maintains a
grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State
University is an Equal Opportunity/Affirmative Action/Minority/Female/Veterans/Disability/Sexual Orientation/Gender Identity employer.
Inquiries concerning the complaint/grievance procedure related to sex discrimination, including sexual harassment and sexual assault,
should be addressed to the Title IX Coordinator, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, TitleIX@missouristate.edu, 417-836-8506, or to the Office for Civil Rights.
All other inquiries concerning the grievance procedure, Affirmative Action Plan, or compliance with federal and state laws and guidelines
should be addressed to the Equal Opportunity Officer, Office for Institutional Equity and Compliance, Park Central Office Building, Suite
111, Springfield, Missouri 65897, equity@missouristate.edu, 417-836-4252, or
to the Office for Civil Rights. (Res. Board Policies No. 70-11; Bd. Min. 10-28-11.)

Background Check
Statement

Employment will require a criminal background check at University expense.

Posting
Number: 20230169FTS