Manager, Graduate Academic Advising

92441BR

Campus: Tempe

Manager, Academic Advising

Job Description
The School for Engineering of Matter, Transport and Energy (SEMTE) is currently seeking an energetic, self?motivated individual to join its Academic Advising team. This individual will play an integral role in providing comprehensive administrative support to the team and will report to our Assistant Director Academic Services.

Job Family: Advising & Admissions

Department Name: Sch Engr Matter Trnsprt Energy

Full-Time/Part-Time: Full-Time

VP Code: EXEC VP/PROVOST

Scope of Search: Open

Grant Funded Position
This is not a grant funded position and is not contingent on future grant funding.

Salary Range: $58,000 – $75,000 per year; DOE

Close Date: 12-July-2023 – EXTENDED

Category: 03

Essential Duties

• Hire, train, and manage multiple academic advisors and front desk support staff.
• Develop a deep understanding of graduate student success initiatives and developing strategies to best implement them across the advising team. These initiatives include, but are not limited to 
  • Interactive Plan of Study (iPOS)
  • Advisor Portal and Salesforce 
  • FSE engagement and student support
  • End of term processing  
  • Graduate Admissions Campaigns
• Use and interpret data to develop and evaluate project and strategy efficacy.
• Work directly with program chairs on development of check sheets and handbooks.
• Create and maintain internal documentation for day-to-day training and development of assigned academic advising staff.
• Have a thorough understanding of university and FSE policies and procedures.
• Manage projects, including day-to-day functions (coordination and integration of information) as well as long range planning and design, working with the academic professionals.
• Represent the department/school/college and serves on various department and university committees.
• Provide the day-to-day direction and escalation for issues that require management resolution.

Minimum Qualifications

Master’s degree in a related field AND six (6) years of related experience in advising, student recruitment/retention, related student services, teaching in a college/university environment, which includes three (3) years of leading work groups or supervisory experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Demonstrated knowledge of and experience with curriculum process and higher education systems and related business principles
• Experience in project management and customer service
• Evidence of effective communication skills
• Experience in creating and updating website pages, including posting copy and loading images to websites
• Experience using good organizational skills
• Experience working with technical/specification writing and documentation
• Experience with software applications including PeopleSoft, MS Office, Adobe Acrobat and Salesforce.
• Experience in applying the principles, techniques and methods of teamwork, compromise and collaboration to produce desired outcomes

Working Environment

• Activities are primarily performed in a regular, climate-controlled office setting subject to extended period of sitting
• Use office equipment including a desktop computer
• Lift up to 20 pounds
• Communicate to perform essential duties
• Work both independently and within a complex structured team
• Normally receives no instructions on routine work and general instructions on new assignments with review of completed tasks.
• Exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions

Department Statement
The School for Engineering of Matter, Transport and Energy (SEMTE) is leveraging the synergy of engineering and science to develop new knowledge and technologies, and create innovative solutions to society’s most pressing problems. Our undergraduate programs position students for roles as professional engineers or advanced studies beyond the baccalaureate degree. At the graduate level, we provide rigorous, cross-disciplinary training and a rich research environment, immersing our students in diverse research topics that have broad interactions among disciplines, both within and beyond the school. Please visit our website for additional information: http://semte.engineering.asu.edu

The Ira A. Fulton Schools of Engineering is the largest producer of engineering and technical talent in the nation and
seeks to deliver a world-class learning experience for our students and to advance research and innovation – all at scale.

We value and emphasize inherently interdisciplinary endeavors that leverage the breadth and depth of expertise among our outstanding faculty, and have built a unique place for large-scale innovation characterized by foundational excellence and translational impacts. We are an engineering school on the rise at the most innovative university in the country and in the heart of the nation’s fifth largest metropolitan area. The scale of our faculty research interests and interdisciplinary mindset, combined with more than 48 graduate degree programs and 25 undergraduate degree programs, provide the foundation for knowledge generation and collaborative opportunities to advance new ideas.

The Fulton Schools of Engineering, located across ASU’s Tempe and Polytechnic campuses, is comprised of seven
schools based on academic programs and research areas. Fulton Engineering has a nationally recognized faculty that conducts research, instructs and mentors students, provides service to engineering, computing and technology
professions and creates lasting impacts across local and global communities.

The Fulton Schools of Engineering follows a framework of values designed to distinguish our practice and guide daily decisions in our academic, research, corporate engagement and entrepreneurial endeavors. These values influence how we recognize, reward and communicate our achievements. At the Fulton Schools of Engineering, we:

• Cultivate excellence.
• Deliver innovation that matters.
• Encourage bold thinking.
• Foster a community of learning and collaboration.
• Build a foundation for all to be successful.

Working at ASU has outstanding benefits that include: health, dental and vision insurance plans; ASU/UA/NAU tuition reduction for the employee and qualified family members; life insurance and disability programs; sick leave and holidays; state and optional retirement plans; access to ASU recreation and cultural activities, and more. To estimate the value of your total compensation, please visit https://cfo.asu.edu/compensation-estimator.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Fingerprint Check Statement
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.