IRIS Advisor

June 20, 2023
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Job Description

ANNOUNCEMENT OF POSITION VACANCY
IRIS Advisor

ABOUT THIS
POSITION

Department Summary:
The IRIS Department serves all student enrollment needs as it relates to
financial aid, financial counseling, student accounts, registration, and records for all students and serves incoming freshman as the staff
advisor for academic advising. Utilizing a case management system, IRIS provides services in three ways: 1.) Services that are front line
customer service offered at the front desk, phone and email and tend to be shorter in duration 2.) Services are in-person or phone extended
advising appointments which are longer in duration and 3.) Services which are targeted proactive advising services for students in need of
additional support. This department aims to create a welcoming space where students feel comfortable coming in to ask any question and feel
confident that they can receive accurate information. We strive to see every student for their unique strengths and challenges and help
guide them through academic success while transitioning into college.

Position Summary:
The Advisor position
exists within the IRIS department. This position exists to support and encourage student success with students from all backgrounds.
Advisors will advise students on various aspects of student success, such as academic advising and registration, student finances, financial
aid, personal wellness, and student success skills. This position will provide proactive advising through academic and personal coaching;
instructional coursework; utilization of assessments; comprehensive advising; coordination of services; and/or individualized and group
mentoring. Along with assigned advisees, Advisors are expected to maintain a high level of customer service with all students that create
appointments, walk in, and call or email.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other
related duties may be assigned.

Advising & Student Support Services

  • Act as an academic advisor for a diverse
    population of students, including but not limited to academically underprepared, undeclared, first generation, and non-traditional students.
  • Demonstrate a high level of discretion and judgment in actively assessing and advising students from all backgrounds on key
    aspects of student success, such as academic advising and registration, student finances, personal wellness, and student success skills.
  • Interpret and apply institutional policies, procedures, and regulations related to academic, financial, and student support
    programs.
  • Identify barriers that students face, suggest solutions to student challenges, and make appropriate internal and
    external referrals.
  • Provide a high level of customer service and create a welcoming environment for students.
  • Cultivate meaningful and productive relationships with students, staff, and leaders by initiating critical conversations, having a visible
    presence, and maintaining regular communication.
  • Regularly collaborate with university partner offices, such as Financial Aid,
    Educational Access Services, Student Wellness Center, Student Services, Registrar, and Student Accounts.
  • Assist in coordinating
    and providing proactive outreach efforts to assist in the retention goals of the university.
  • Responsible for documenting student
    appointments and outreach efforts.

Programming & Events

  • Assist with onboarding new students during new student
    orientation.
  • Organize and design departmental events, such as major exploration events, First Gen Day, financial literacy events,
    etc.
  • Assist with various campus events and lead presentations on IRIS resources when needed.
  • Deliver instructional
    coursework for supplemental courses.

Training

  • Participate in regular training and professional development
    activities.
  • Responsible for training other departments in relation to advising, financial counseling, and student support
    services.

Required Qualifications:

  • Bachelor’s degree from an accredited four-year college or university.
  • Must possess strong interpersonal skills, sound judgment, and the ability to work independently as well as be a team player.
  • Demonstrated experience in managing stress in demanding customer and student-service areas.
  • Strong computer skills.
    Proficient with MS Office.

Preferred Qualifications:

  • Master’s degree from an accredited four-year college
    or university.
  • Experience working with first-generation, low-income, academically underprepared and/or groups that are
    underrepresented in higher education.
  • Experience in academic advising, success coaching and/or counseling/social work.
  • College classroom teaching experience.
  • Banner student database system experience and/or CRM Advise software.
  • Experience with Strong Interest Inventory, StrengthsQuest and/or similar
  • Bilingual, in English and Spanish

Salary: $45,500.00 – 48,000.00. Commensurate with education and experience. Excellent health and retirement
benefits package: Click
here for more information!

Department: Colorado Mesa University

Employment Type:
Administrative

HOW TO APPLY

Application Deadline: To ensure full consideration, complete
applications must be received by 7/9/2023.

How to Apply: Applicants will be asked to complete an online application
by creating a profile and then providing personal and demographic information. In addition, please be prepared to upload a:

  • Cover
    letter
  • Resume
  • Include the name, phone number, email address and relationship of at least three professional references
    who can attest to your ability to perform the job you are applying for. Professional references should include at least one current or
    former supervisor. Professional reference may also include current or former employers, colleagues or other professionals who have
    first-hand knowledge and can recommend you for employment.
  • Copy of transcripts for all degrees completed (if your transcripts
    include a social security number or birthdate, please redact that information before uploading the document. Official transcripts will be
    required upon hire)

Direct Inquiries Contact: Lindsey Campbell, lcampbell@coloradomesa.edu

ABOUT COLORADO MESA UNIVERSITY

Colorado Mesa University provides exceptional educational opportunities on a
state-of-the-art campus located in Grand Junction. As western Colorado’s largest university, CMU serves students on its main campus in
Grand Junction, its satellite campus in Montrose, its community college, Western Colorado Community College and via online offerings.
Founded in 1925, it’s a dynamic university enrolling more than 11,000 students at the associate, baccalaureate and graduate
levels.

At the heart of the CMU experience is an integrative and experiential approach to higher education that encourages students
to think differently and empowers them to challenge assumptions. CMU brings students together with expert scholars and thinkers from
different disciplines to make connections between ideas and gain the skills to solve the unstructured, complex problems they’ll encounter
in life. Our focus is on providing quality academic programs, built on a strong liberal arts core that support students’ interests and
regional employment needs, as well as technical programs that respond to vocational workforce demands.

The Grand Valley is home to
some of the best outdoor recreation in the state of Colorado and you won’t have to fight traffic and crowds to enjoy it. CMU is surrounded
by the Grand Mesa, Book Cliffs and the Colorado National Monument. We have world-class mountain biking, rock climbing, hiking, and rafting.
In addition to a mountain resort that’s less than 45 minutes from campus for skiing, snowboarding and cross-country skiing. Living and
working in Grand Junction, you will be able to explore one of Colorado’s best kept secrets.

Colorado Mesa University is
particularly interested in candidates who have experience working with students from diverse backgrounds and who have a demonstrated
commitment to improving the levels of access and success for underrepresented students within higher education.

Colorado
Mesa University is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background
investigations for all final applicants being considered for employment. Background investigations include reference checks, a criminal
history record check, and when appropriate, a financial and/or motor vehicle history. Applicant must be able to verify U.S. employment
eligibility. Colorado Mesa University is an Equal Opportunity Employer, committed to a culturally diverse faculty, staff and student body.
Women and minorities are encouraged to apply. Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be
provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation,
please contact the CMU Human Resources Office by phone or email. You may be asked to provide additional information, including medical
documentation, regarding functional limitations and type of accommodation needed.

Colorado Mesa
University

Attn: Human Resources Office

1100 North Avenue

Grand Junction, CO 81501

970.248.1820

To apply, visit https://coloradomesa.csod.com/ux/ats/careersite/1/home/requisition/904?c=coloradomesa

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