Administrative Specialist IV Advising Office Front Desk – South Portland Campus

SALARY RANGE: $17.64- $19.73 hourly commensurate with the agreement between the MCCS Trustees and the MSEA Support Unit,
Range 13, Step D.

BENEFITS: 100% employer paid health, dental and life insurance for employees (spouse/ domestic
partner and/or dependent coverage also available), vision insurance, Maine Public Employees Retirement System in lieu of social security,
generous vacation/sick time allowances, 13 paid holidays, professional development, and free tuition within the Maine Community College
System.

DESCRIPTION: With limited supervision, this position provides complex administrative support and oversight
to the Advising Office, including assisting students at all stages of their academic career, from helping students choose courses in their
first semester, to determining remaining requirements for graduation. Provides customer service and guidance to empower students to achieve
success at SMCC. The position requires strong communication, organizational, and interpersonal skills as well as strict attention to
detail.

KNOWLEDGE, SKILLS & ABILITIES: Solid computer skills, particularly word processing and knowledge of
Jenzabar EX or another administrative academic software program (desirable}; ability to operate standard office equipment; ability to work
independently with minimum supervision; skills in business correspondence and writing; the ability to multi-task; strong interpersonal
skills and the ability to work as part of a team; exceptional customer service skills.

MINIMUM QUALIFICATIONS:
Associate’s Degree with 3 years of experience or equivalent.