Office Coordinator III

Job #

039846

Department Code: 20005-2184

Department

Office of Cultural
Engagement

Location: Syracuse, NY

Pay Range: Enter Pay Range

Staff Level:
S3

FLSA Status: Non-exempt

Hours: Standard University business hours

8:30am – 5:00pm
(academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Campus: Syracuse,
NY

Unionized Position Code: Not Applicable

Job Description

This Office Coordinator
at La Casita Cultural Center is responsible for coordinating and tracking student engagement. This staff member ensures compliance with Risk
Management requirements, including background checks and clearance to work with minors. They register all youth programs and program
participants with the office of Risk Management, while also assisting with event planning, space reservations, catering, and purchasing
supplies. Additionally, this staff member will coordinate IT and maintenance services. Other duties as
needed.

Qualifications

• Bachelor’s degree or associate degree, or equivalent in experience in a
  relevant field such as business administration, communications, or event management, or an equivalent combination of education and
  experience.
• The candidate must have demonstrated proficiency in using Qualtrics or similar survey platforms for survey design, data
  collection, and analysis.
• Experience in office administration, event coordination, and data management is required. Proficiency in
  using Microsoft Office Suite, including Excel for spreadsheet management, is also essential. Relevant certifications or training in event
  planning, data analysis, or risk management would be beneficial.

Job Specific Qualifications

• Proficiency in Qualtrics or similar survey platforms for survey design, data collection, & analysis.
• Strong understanding of
  office administration procedures & best practices.
• Knowledge of event coordination principles & practices.
• Familiarity with
  Microsoft Excel.
•  Understanding of risk management requirements, including background checks and compliance with regulations for
  working with minors.
•  Knowledge of procurement processes for purchasing office and programming supplies.
• Excellent
  organizational skills to manage multiple tasks, prioritize responsibilities, and meet deadlines.
• Attention to detail and accuracy in
  data entry, record-keeping, and reporting.
• Strong communication skills, both written and verbal, for effective interaction with
  program participants, colleagues, and external stakeholders.
•  Ability to work independently and collaboratively in a team-based
  environment.
• Problem-solving skills to address challenges and find creative solutions.
• Strong interpersonal skills to build
  positive relationships with diverse individuals and groups.
• Flexibility and adaptability to handle changing priorities and
  unexpected situations.
• Strong customer service orientation to provide support and assistance to program participants and
  visitors.

Responsibilities

Manage Qualtrics system surveys and
database: 

• This involves designing and distributing surveys using the Qualtrics platform, collecting and analyzing
  data, maintaining the survey database, and generating reports. This task ensures effective data collection and analysis to inform yearly
  reports to the Office of Academic Affairs.

Manage risk management compliance: 

• Facilitate
  compliance with risk management requirements, including background checks and clearance to work with minors. This task ensures the safety
  and security of program participants and adherence to legal and ethical standards.

Coordinate event
planning: 

• Assist in planning and coordinating events, including space reservations, catering arrangements, and
  logistical support. This responsibility ensures successful event execution, fostering a positive and engaging environment for program
  participants.

Maintain Excel spreadsheets: 

• Create and update Excel spreadsheets to track
  student engagement and program-related data such as participant information, attendance records, and program evaluation results. This
  responsibility ensures accurate and organized data management for reporting and program evaluation purposes.

Oversee
enrollment records: 

• Maintain and update enrollment records for youth programs, ensuring accurate and up-to-date
  information. This task is crucial for program planning, participant communication, and compliance purposes.

Physical
Requirements

*

Tools/Equipment

*

Application
Instructions

In addition to completing an online application, please attach a resume and cover
letter.

About Syracuse University

Syracuse University is a private, international research university
with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a
global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience. 

The scope of
Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100
minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million
alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu.

About the Syracuse area

Syracuse is
a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area
population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options,
including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a
wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic
sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO
Statement

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits
discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status,
age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law
to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University
programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has
a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and
employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans
literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to
veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and
affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for
military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive
Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty,
administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural,
and international worldview. The University community recognizes and values the many similarities and differences among individuals and
groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country
and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status,
cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that
celebrates and models the principles of diversity and inclusivity.

Job Category: Staff