ASC Operations and Testing Coordinator

Job Type: time type
Full time

Job Number: job requisition id
R0041990

Location: Fort Smith

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Type of Position:
Professional Staff –
Academic Affairs

Workstudy
Position:

No

Job
Type:
Regular

Work
Shift:

Day Shift (United States of
America)

Sponsorship
Available:

No

Institution Name:

University of Arkansas at Fort Smith

The University of Arkansas – Fort Smith is a vibrant mid-sized public university
dedicated to breaking the higher education mold by bringing truly transformative, hands-on experiences to every student. From high school
seniors to senior professionals, first-generation students to second-chancers, our goal is to provide a high-quality, future-focused
education that honors each student’s unique, personal situations and goals. Our tiered approach to learning offers students access to more
than 80-degree plans and programs including certificate, associate, bachelor’s, and master’s degrees. We seek to recruit and retain a
diverse workforce as a reflection of our commitment to serve the diverse population of Arkansas, to maintain the excellence of the
university, and to offer our students richly varied disciplines, and perspectives.

Located on the Arkansas-Oklahoma border and
situated in a region of lakes, Fort Smith is the second-largest city in Arkansas and features a vast array of cultural activities, shopping,
dining, and entertainment, including a thriving downtown entertainment district. Parks, trails, and water recreation are all within the city
limits, and true outdoor enthusiasts will find the area’s lakes, streams, and mountains offer adventure only minutes away from campus. Fort
Smith was recently named by Forbes as the number one city in America for the cost of living, and a top city in the nation for the
highest-paying tech jobs. The city is within easy driving distance of Tulsa, Kansas City, Dallas, Little Rock, and Memphis.

Thank you
for your interest in joining our university. Below you will find details for the position including any supplementary documentation and/or
questions you should review before submitting your application. For general application assistance or if you have questions about a job
posting, please contact Human Resources at (479) 788-7080.

If you have a disability and need assistance with the hiring process
please contact Human Resources at 479-788-7080. Applicants are required to submit a request for each position to which they have
applied.

Department:
Academic Success
Center

Department’s
Website:

Summary of Job Duties:
The Academic
Success Center Operations and Testing Coordinator serves as the first point of contact for in-person and virtual services at the ASC, is
responsible for a variety of administrative duties, manages day-to-day operations in the ASC, coordinates with academic program leaders,
faculty, students, and campus partners, ensures data integrity, provides technical assistance and excellent customer service with accuracy
and consistency. Duties include high level office management, coordination, and communication: scheduling appointments; maintaining student
records and inventory; referring students and faculty to appropriate resources based on their particular needs. The position reports to the
Director of the Academic Success Center.

Qualifications:

Required Education and/or Work Experience:
Minimum qualifications include a Bachelor’s degree and one year of related experience. Other job-related education and/or experience may be
substituted for part of these requirements. Other job-related education and/or experience may be substituted for part of these
requirements. 

Preferred Education and/or Work Experience: Master’s degree/graduate school college course work/and educational
or office background is preferred. Experience with adult learners, nontraditional students, student services, and diverse student needs is
beneficial.

Knowledge, Skills, and Abilities: To perform the job successfully, the following competencies are required for the
essential functions of this position:

• Excellent verbal and written communication skills.
• Advanced computer literacy and
  the willingness to learn new computer software.
• Ability to present material using verbal, visual, and/or written
  methods.
• Excellent organizational, time management, and interpersonal skills.

Essential Job Duties and
Responsibilities:

• Oversees all day-to-day operations of the testing services offered by the Academic Success Center. Works
  with supervisor to develop and update services, policies, procedures, and schedules in response to changing demands.
• Administers,
  proctors, scores, and transmits results of all tests administered by the testing center. Observes university, state/federal, and test agency
  policies and procedures for security/confidentiality of testing records; includes adherence to FERPA as it relates to the university and
  testing services.
• Schedules and publicizes services, communicates program policies/procedures to campus and community and maintains
  integrity of testing environment.
• Maintains security of tests and materials by routinely inventorying materials, reviewing
  procedures for security, ensuring secure storage, and returning all test booklets and related materials to appropriate testing
  companies.
• Maintains testing center statistics including number of people tested, number of tests given and type of tests. Prepares
  monthly and annual reports and makes recommendations to the supervisor concerning program implications.
• Assists students to complete
  testing paperwork and assure accuracy and completeness. Refers students who need advising or other support services to the appropriate
  offices.
• Engages in professional development activities and maintains knowledge and awareness of effective testing practices and
  certification statuses.
• Assists with graduation, recruitment, retention, and other university-related activities as
  needed.
• Participates in professional and staff development opportunities.
• Actively participates in Academic Success Center
  planning, evaluation, and program review.
• Treats students and colleagues respectfully, speak to others courteously, and behave in
  such a way that creates a workplace environment that is marked by trustworthiness, honest but polite communication, and interpersonal
  interaction that are both personally cordial and professionally appropriate.
• Serves on committees as required.
• Responsible
  for maintaining a positive work atmosphere by acting and communicating in a manner to foster teamwork and by providing leadership to
  subordinates.
• Requires consistent on-time attendance.
• Other duties as assigned.

Additional
Information:

Working Relationships: This position will work closely with the other members of the Academic Success Center
team, including the Director, Assistant Director, Academic Coaches, Lab Assistants, and student workers. The Operations and Testing
Coordinator routinely interacts with members of the Office of Admissions and faculty across campus. Daily interactions will include students
and prospective students.

List Employees Supervised: Part-Time Lab Assistants, student worker

Special Job
Dimensions: Work performed primarily in an office setting.  While performing the duties of this job, the employee regularly exhibits
digital dexterity when entering data into computer. The employee frequently sits for extended periods of time, and occasionally stands and
walks. Vision demands include close, relatively detailed vision when focusing on a computer screen. Employee regularly talks and hears.
Employee occasionally lifts items up to 50 pounds. Routine work schedule Monday through Friday, 8:00am to 5:00pm with occasional overtime
and travel required

Background Check Requirements. Criminal Background Check and Motor Vehicle Registry (MVR)
Check.

Salary
Information:

$36,720/year

Required Documents to Apply:

Cover Letter/Letter of
Application, List of three Professional References (name, email, business title), Resume, Unofficial/Official
Transcript(s)

Optional
Documents:

Proof of Veteran Status
Special Instructions
to Applicants:
For full consideration, please apply by July 25,
2023.

Recruitment Contact
Information:

Human Resources 479-788-7080

All application
materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed
recruitment contact.

Pre-employment Screening Requirements:

This position may be subject to a
pre-employment criminal background check, sex offender registry check, financial history background check, and/or drug screening. A
criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence
of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential,
non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative
action institution. The university welcomes applications without regard to age, race, gender (including pregnancy), national origin,
disability, religion, marital or parental status, protected veteran status, military service, genetic information, sexual orientation or
gender identity. Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant
information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical
Activity:
N/A

Frequent Physical Activity:
N/A

Occasional Physical
Activity:
N/A

Benefits Eligible:
Yes