Academic Success Center- Math Coach

Position Summary

Academic math coachs are responsible for providing virtual academic assistance to undergraduate students
in a variety of forms, including synchronous and asynchronous coaching sessions, workshops, SI, and webinars. Math coachs review classroom
or course topics and assignments to prepare for leading study sessions. Math coachs assist students in developing strong mathematical and
quantitative reasoning skills. Coachs will identify the student’s unique learning strengths and promote self-confidence and independence.

Essential Functions:

• Assist students in understanding one or more of the following: general mathematics,
  calculus, algebra, statistics, computer science, physics, and quantitative reasoning.
• Provide synchronous one-to-one and group
  academic coaching.
• Provide asynchronous screencast or written feedback.
• Assist students in understanding key concepts,
  especially those learned in the classroom.
• Assist students with homework, projects, test preparation, papers, research, and other
  academic tasks.
• Assist students in becoming autonomous, self-directed learners.
• Provide post-coaching session feedback to
  students.
• Maintain records of student contact.
• Engage in the assessment of student learning.
• Help students identify
  their learning strengths and weaknesses and connect them with the necessary resources to aid in success.
• Evaluate student learning
  styles, skills, deficiencies, and goals; identify appropriate learning resources for them to use and facilitate their use of those
  resources.
• Develop academic resources to include video tutorials and lessons on assigned topics.
• Stay current with
  organizational, educational, and faculty development policies that affect the academic Success Center (ASC).
• Support the mission of
  the academic Success Center (ASC) within National University.
• Participate in required training, coaching, and other activities that
  promote high-quality coaching.
• Attend team meetings.
• Other duties as assigned by the Academic Success Center (ASC) Director
  and/or Associate Director.
• Reasonable and consistent attendance to fulfill the requirements of the position.

Supervisory Responsibilities:  N/A

Requirements:

Education &
Experience:

• Master’s degree required.
• Minimum of two (2) years of relevant coaching experience within a higher
  education environment.
• Demonstrated success working with non-traditional (adult) students required.
• Previous success in
  tutoring, academic coaching, or teaching related subjects is required.
• Ability to provide personalized instruction in non-technical
  language based on students’ unique strengths and growth areas with little to no preparation required.
• Experience in an online
  learning environment is required.
• Proficiency in using technology in the delivery of education required.
• Experience working
  with online students preferred.
• Experience in higher education preferred.
• Experience working in a technology-driven
  enterprise preferred.
• All skills, abilities, and education will be considered for minimum qualifications.

Competencies/Technical/Functional Skills:

• Knowledge of adult learning theories and cognitive load
  theories.
• Undergraduate level math, calculus, algebra, statistics, computer science, physics, and/or quantitative reasoning
  skills.
• Demonstrated knowledge of APA formatting relating to the presentation of calculations.
• Excellent analytical, and
  problem-solving skills.
• Ability to work in an online environment.
• Skill in operating equipment, such as personal computer
  and phone system.
• Ability to succeed in a fast-paced environment with aggressive goals and a commitment to quality.
• Ability
  to work effectively and efficiently.
• Ability to establish online rapport and maintain a friendly, helpful, patient attitude and
  demeanor.
• Proficient with Microsoft Word and other applications in the Microsoft Office suite.
• Ability to participate as an
  active team member of the team and organization and work toward a common goal. Contributes fully to the team effort and plays an integral
  part in the smooth running of teams without necessarily taking the lead.
• Accepts personal accountability, proactively seeks
  resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself.
• Actively
  seeks to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish
  business objectives. 
• Develops new insights into situations; questions conventional approaches; encourages new ideas and
  innovations; designs and implements new or cutting-edge programs/processes.  Ability to generate and/or recognize imaginative or creative
  solutions that generate successful outcomes.
• Working knowledge, principles and practices of office management/systems within a
  higher education environment, preferred. Demonstrates an understanding of underlying organizational issues.
• Ability to drive towards
  achieving measurable and challenging goals to support organizational success. Demonstrates the ability to focus on achieving results
  consistent with the organization’s objectives. As a leader, develops goals based on the organization’s vision, mission, strategic goals and
  objectives.
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individual of constituencies
  in a diverse community.
• Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures,
  while working in a fast-paced environment with multiple deadlines and frequently changing priorities.
• Intermediate use of computers
  and Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook.  Experience using Student Information System (SIS) such
  as SOAR/Peoplesoft systems.

Location: Remote

Travel: No Travel Required

Candidate receiving offers
will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies. 
Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be
offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total
rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering
comprehensive well-being benefits for you and your family.  For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.

Compensation Range:

Hourly: $24.86 – $32.32

National University is committed to maintaining a high-quality, diverse
workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000
students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive
academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of
community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a
leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and
working professionals.

National University offers an opportunity to work in an innovative environment that supports diversity.

National University (NU) is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or
applicant for employee per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people
come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration
for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color,
ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity,
national origin, and other legally protected group status.