Director of Instructional Support
Job Description
Posting Number: AS318P
Contract Length: 12 months
Class Summary: The
Director of the Tutoring Center will coordinate, supervise, and evaluate the overall operation and staff of the tutoring program; recruit,
hire, train, and evaluate full-time and part-time tutors, and supplemental instructors, ; develop learning outcomes and assessments for the
tutoring program; develop training materials and deliver tutor training; work closely with faculty for recruitment and training of
supplemental instructors (SI); develop programs, workshops, and activities to promote and publicize services to students; maintain budgets
and payroll; create academic support and tutoring programs and services for international students.
Candidates Eligible to
Apply: Internal/External
Position Type: Exempt Staff
Position Funding Type:
Regular
Minimum Education/Training/Experience
A Master’s Degree in a Higher Education
field.
Demonstrated supervisory and leadership capabilities.
Preferred
Education/Training/Experience
Experience as a tutor.
Experience coordinating, developing, planning, and monitoring all
aspects of a tutorial program.
Minimum Knowledge & Skills
- Knowledge of best practices in higher
education, adult education, tutoring, and instructional support. - Personnel management
- Critical Thinking, problem solving,
budgeting - Excellent written and verbal communication skills
- Proficiency with the computer technology required
Preferred Knowledge & Skills
None
Licensing/Certification
Requirements
N/A
Job Duties
- Manage the centralized tutoring center schedule,
personnel, and budget using computer software as required. - Hire, train, supervise, and evaluate tutors and other Tutoring Center
personnel - Collaborate with academic departments, deans, and faculty to determine student tutorial needs
- Work with and train
department-appointed supplemental instructors - Develop and implement a learning support system strategic and assessment plan to
include student satisfaction surveys - Provide regular and ongoing data tracking for departmental and institution use.
- Develop
a process to monitor and assess individual tutoring sessions - Oversee tutoring-related tracking software
- Serve as a tutor or
assist with the front desk when necessary - Conduct group and one-on-one meetings with employees of the Tutoring Center on a
consistent basis. - Stay up to date with Higher Education and Tutoring center trends and best practices.
- Serve on Campus-Wide
committees as assigned - Update the Tutoring Center website as needed.
- Conduct classroom visits and other campus events to
promote the Tutoring Center - Work with Faculty, Deans, and staff on initiatives involving the Tutoring Center.
- Perform
additional duties as assigned by the Director of Academic Planning and Innovation.
Physical Requirements
- No or very limited physical effort required.
- No or very limited exposure to physical risk.
- Work is normally
performed in a typical interior/office work environment.
Minimum Salary Range: $64,775
Mid
Point Salary Range: .
Maximum Salary Range: $87,446
Posting Will Be Open Until
Filled: Yes
Special Instructions to Applicant
Please NOTE: All applications must contain complete
job histories, which include job title, dates of employment (month/year), name of employer, supervisors name and phone numbers and a
description of duties performed. If this information is not submitted, your application may be considered incomplete. Applications with “See
attached” or “See resume” will not be accepted in lieu of a complete application. Omission of data can be the basis for disqualification;
you may state “unknown” for any incomplete fields. A scanned copy of unofficial transcript(s) must be attached to the online
application.
EEO Statement
College of the Mainland is an affirmative action/equal opportunity institution
and does not discriminate on the basis of race, color, sex, age, national origin, religion, disability or veteran status.
College of
the Mainland does not discriminate on the basis of disability in the recruitment and admission of students, the recruitment and employment
of faculty and staff, and the operation of its programs and activities, as specified by federal laws and regulations within Section 504 of
the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 and 1992.
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