In Country Embassy Assistant Task Order Manager

Amentum is a premier global technical and engineering services partner supporting critical programs of national significance across defense, security, intelligence, energy, and environment. We draw from a century-old heritage of operational excellence, mission focus, and successful execution underpinned by a strong culture of safety and ethics.About The Job

PAE has an opportunity for a Task Order Business Manager to join our team

Essential duties and responsibilities for the position include, but are not limited to – Job Responsibilities:

Ensuring adherence to Task Order requirements during contract performance
Proactively resolving issues arising under Task Orders
Overseeing all local consular operations
Drafting and submitting standard reports (weekly, monthly, etc.) and ad-hoc reports (incident reports, etc.) to the Government and/or consular managers
Attending meetings and conferences in-person or digitally, as required and/or requested, with the full authority to act on behalf of the Contractor under the specified 

Task Order:

Coordinating greeter staffing, supervising performance and time and attendance, and ensuring up-to-date fraud prevention and ethics training. Overseeing processes.
Providing and maintaining uniforms and vendor-provided equipment
Working with posts to set mutually agreed upon times for document pickup/drop off and greeter work
Meeting/consulting with consular managers (re: day-to-day questions and concerns) and providing system training as requested
Managing sub-vendor performance and services, such as fee collection, greeter, and document delivery services
Resolving performance and quality problems for designated Task Order
Ensuring sub vendors comply with fraud prevention and ethics trainings, to include but not limited to physical site inspections
Conducting random audits of call center language skills, customer service skills, and accurate use of script
Identifying, escalating, and mitigating risks; reporting on all incidents

Qualifications:

A high level of proficiency in the English language both verbally and Written
Must be able to obtain and maintain an MRPT/RSO security clearance.
Eight (8) years of progressive experience managing the implementation, execution, and oversight of programs similar in size, scope, and complexity of this contract, including two (2) years leading diverse teams to foster customer service, innovative solutions, and proactive communication
Experience using a variety of office software, including: MS Word, MS Power Point, MS Excel, MS Share Point, and MS Outlook
Demonstrated applicable expertise in services industry / program management;
Ability to prepare management, business, technical, and personnel reports, reviews, and documents for internal and external use
Excellent oral and written communication skills
Superior organizational skills and work ethic
Demonstrated ability to lead large teams in the field of expertise required by this contract.

Knowledge, Skills, And Abilities:

Strong communication and interpersonal skills
Strong presentation skills
Strong analytical and business process development skills
Strong capability to clearly communicate, understand, speak and write in the English language
Good negotiation skills
Strong human relations skills to select, develop, mentor, discipline and reward employees
Ability to assess clients’ business, identify improvement opportunities and convey understanding to client
Ability to define specific solutions within an abstract environment
Ability to conceptualize, design, develop and apply business and management consulting applications and services
Ability to travel
Ability to work remotely with an international team in different time zones

Work Environment:

This position is performed in a traditional office environment.

Physical Demands:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
 

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