Program Operations Manager

P.M Renaissance is a Boutique People Management Consulting Firm aimed at helping quality organisations create working environments that support achievement of desired business results, through their most valuable assets – their People!About The Job

Our client is a multinational company that provides advanced technological solutions to companies across the globe.
Reports to: Senior Program Operations Manager

Scope:

The Program Operations Manager will be responsible for supporting the day-to-day operations of the organization, collaborate and interface regularly with clients and local partner(s), and maintain client satisfaction by ensuring that contractual obligations are met.

Key Responsibilities:

Manage the day-to-day relationships with the client and local partner(s) by building and maintaining a good working relationship through regular communication with key stakeholders.
Travel within the regions, and occasional international travel to meet the objectives of the business.
Deliver company maintenance programs to ensure reliability and availability objectives are met.
Train local partner and client personnel as required.
Manage inventory levels of spares for instrumentation and equipment.
Order spares as is required to ensure minimum levels of spares are held in country.
Ensure regular audits are conducted to collect and report key data for internal and external reports.
Organize, manage, and control the organization’s Standard Operating Procedures (SOP’s) required for implementation and ongoing operations.
Monitor and analyze marking and testing results on a daily basis.
Interface with the Project Management Office and other internal departments as required to facilitate effective communication.
Proactively monitor the performance of the deployed solution and take corrective action if necessary.
Communicate project progress, timelines, status, schedules, risks, issues, and resolutions.
Ensure compliance with corporate principles, values, and policies.
Comply with health and safety policies and quality system.

Requirements:

A Bachelor’s degree in Business Administration, Chemistry, Engineering, or any related field of study.
A minimum of 5 years’ experience in a similar role or its equivalent.
Experience in the organization, drafting, implementation and enforcement of Standard Operating Procedures (SOP’s)
Experience working directly in fuel distribution, including operations, logistics or auditing.
Knowledge of procedures, standards, and applications of validation and safety procedures (e.g., COSHH).
Experience with other downstream Oil & Gas activities including terminal administration or additive operations.
Project management and service delivery expertise
Ability to manage Customer and partner relationships.
Effective interpersonal skills
Excellent problem-solving and report writing skills.
Excellent communication and time management skills.
Strong organizational and communication skills.
Open to travel and offer support where required.
Working knowledge in MS Office Suite.

Competencies:

Strategic Thinker
Analytical 
Confident Communicator.

Source ⇲