Job Description
ZTE Corporation
ZTE Corporation is a global leader in telecommunications and information technology. Founded in 1985 and listed on both the Hong Kong and Shenzhen Stock Exchanges, the company has been committed to providing innovative technologies and integrated solutions for global operators, government and enterprise, and consumers from over 160 countries across the globe. Serving over 1/4 of the global population, the company is dedicated to enabling connectivity and trust everywhere for a better future.Role Responsibilities:
Provide technical support to partners and/or customers for ZTE technologies, products, and/or solutions.
Escalate some specific problems to ZTE HQ team for further solution.
Lead the team to achieve common goals.
Minimum Qualifications:
1-3 years and above experience in operators or Equipment manufacturer related area
Commitment and ability to resolve complex technical problems, multitask, and be dedicated to customer success
Innate crisis management skills and ability to handle critical customer issues/problems
Experience interacting with customer or in a client facing role
Know about the common solution of ISP Backbone or IPRAN network
Desired Skills
Knowledge TCP/IP such as VLAN, ISIS, OSPF,BGP,MPLS VPN,etc
HCIP(preferred)/CCNP certification
Network troubleshooting experience
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