Senior Store Manager – Secunda

We’re SA’s fastest-growing Chicken Franchise! More than 100 stores in less than 4 and a half years… and we’re just getting started! Were on a mission to DISRUPT the fast-food industry and were growing the right flock to build our amazing brand. At Pedros, we value our People. Its the People who cook our chicken, the People who serve our chicken, and its the People who enjoy our chicken! So, we strive to create a culture that is vibrant and positive, and to encourage and invest in our Don Pedros the passionate, hard-working, talented ‘chickens’ who care deeply about the brand. Were all about enjoying the journey and having fun while sticking to what were really, really good at serving great Flame-Grilled Chicken at great prices! We’re the fastest-growing, most exciting Chicken Brand in South Africa. Join us as we spread our wings across the country and beyond!
DUTIES AND RESPONSIBILITIES:

Overseeing overall operation of the restaurant/ take-away
Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained.
Overseeing and managing stock control, purchasing and orders
Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away.
Maximising profitability and meeting sales and GP% targets, including motivating staff
Managing staff including discipline and work rosters.
Work within a team and drive the restaurant/take-away forward
Ensuring compliance with health and safety regulations

REQUIREMENTS:

Restaurant and Fast-Food Service experience. Minimum 3-years related experience required.
GAAP/ MICROS experience and knowledge
Management skills
Organizational skills
Customer Service and good verbal communication skills
Problem-solving skills

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