Job Description
MTN
MTN Group Limited entered the telecommunications scene at the dawn of South Africa’s democracy, in 1994. In 1998, we began our expansion by acquiring licences in Rwanda, Uganda and Swaziland. Since then, we continued to grow, with a view of bringing world-class telecommunications and digital services to markets across Africa and the Middle East. Through our extensive investment in advanced communication infrastructure over the past two decades, the talent and experience of our people, as well as the strength of our brand, we have grown to now have a presence in 24 countries, connecting over 231.0 million people. We offer an integrated suite of communications products and services, including traditional mobile voice and data, digital and mobile financial services as well as enterprise services. MTN continues to believe in the investment potential of emerging markets and thus deliver quality services that respond to our customers’ present and future needs. Every initiative undertaken, every innovative stride made, every award-winning product developed, is aimed at making our clients’ lives a whole lot brighter, as we lead the delivery of a “bold, new Digital World”.Mission/ Core purpose of the Job
Responsible for lease revenue recoveries, revenue share function and offsetting of interconnect charges through working closely with the Leases AP Team, Collections and billing team responsible for interconnect charges and teams responsible for revenue share, to ensure an efficient and effective lease revenue recovery process, revenue share recoveries and , offsetting of interconnect charges and to ensure recoveries are valid, accurate, made timeously and drive compliance with company policies and procedures and contractual obligations.
The Supervisor: Lease and other recoveries is responsible to ensure that processes are understood and followed by process administrators and support continuous improvements of the processes, ensure good performance and optimize quality and timeous deliveries from process administrators. The incumbent requires excellent organisational skills, good accounting acumen, the ability to drive efficient and effective processes, have attention to detail and an eye for accuracy and to drive high quality, accurate and complete submissions.
Context (Global influences, environmental / industry demands, organisational mission etc.)
Working in a pressurized environment with tight payment and month end reporting deadlines and large volume of transactions.
Supervising and mentoring persons from diverse background and cultures.
Liaising with external companies and suppliers in an environment where communication skills are critical to manage both supplier and internal customer expectations as well as resolve queries.
Highly dynamic and fluctuating Telecommunications industry
Fast moving industry
Interdependency of systems and the need to understand other systems
High cross-functional dependency to deliver timeously
Internal client centric organisation
Teamwork
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)
Key Deliverables
An understanding of Leases and all associated charges
Drive the loading of Revenue Leases and processing of invoices
Reviewing the revenue recovery recons (revenue recoveries / revenue share)
Liaising with AP Team regarding creditors amounts due (if amount is due from suppliers) – Revenue recoveries
Preparation of balance sheet recons
Month end variance analysis on BRC accounts
Drive Issuing of Statements/Invoices to Lease Customers for revenue recoveries / revenue share
Follow up of outstanding payments with customers (recoveries)
Liaising with business units on changes of Revenue Leases
Liaising with Lease Customers on Reconciling Items. I.e. Completeness + Accuracy of Leases Invoiced
Liaising with Real Estate Team regarding revenue recoveries on sub-leases
Reviewing of interconnect set-off reconciliations
Driving the timeous submission of interconnect due to and from MTNSA
Liaising with the revenue team on interconnect charges to be set-off
Dealing with Queries in relation to revenue recoveries, revenue share and net interconnect charges
The ability to work in team with multiple stakeholders through MTNSA
Building a high-performance team to support the function.
People Leadership and Organisational Capability Building:
Checking and reviewing subordinates’ submission to ensure accurate, complete, and timeous submissions
Driving the daily activities and submission to ensure quality deliverables submitted timeously
Developing and training staff with regards to specific duties inn portfolio
Discussion of KPI’s and with regular feedback provided in monthly feedback session
Scheduling of regular monthly meetings with subordinates and driving the capturing on HP online
Management of admin duties (KPI’s approval of leave, etc)
Ensure a culture of continuous improvement.
Drive a culture of teamwork, high performance, accountability, and consequence management
Job Requirements (Education, Experience, and Competencies)
Education:
B. Comm / CIMA / Similar degree (non-negotiable)
CA (SA) advantageous
Experience:
Financial Accounting / Management accounting role in a medium to large organization
At least 2 years’ experience in a similar position, in dynamic and fast-moving industries. Telecoms experience an advantage
At lease 2 years of financial accounting with revenue accounting advantageous
Financial systems knowledge and skills – Oracle, Hyperion, ERP system
Complex Reconciliations Skills
Experience in engaging with multiple stakeholders (Internally) and externally (Customers, suppliers, auditors, etc.)
Required skills
Good financial acumen – financial accounting experience
Proficiency in ERP / other financial systems and other AP tools
Advanced knowledge of Excel (Pivot tables, VLOOKUP, etc.)
Good attention to detail
Excellent Presentation and interpersonal skills
Good stakeholder relationship skills – working with multiple stakeholders
Communication & Presentation Skills
Teamwork
Competencies:
Head – Big Picture Focus
Analytical Thinker – Manages the alignment and execution of tactical activities
Problem Solver – Assists in solving business challenges but looks to others for advice and guidance
Operational Value Creator – Executes on innovative commercial practices and identifies areas for continuous improvement
Heart – Emotionally Intelligent
Culture and Change Champion – Role models ethical practices by living the MTN values and vital behaviours for others to follow
Supportive People Manager – Is self-aware and supports team capability development through opportunity creation for realising potential
Relationship Manager – Builds relationships with customers and teams to uphold the MTN brand
Hands – Results Focused
Results Achiever – Drives team objectives and contributes to sustainability of results
Operationally Astute – Clarifies priorities, plans, organizes and co-ordinates the work of others
Other:
A broad understanding of the MTN business
An understand of the principles of effective customer services processes
An understanding of basic financial terminology and)
Fraud detection and prevention methodologies
Responsibility towards:
Key stakeholders:
Direct reports
AP Manager, Head of Finance Operations, GM: Finance Operations, Finance Operations Finance team, Collections
Collections & Billings Team, Lease and Property Management team
All MTNSA internal stakeholders (all divisions within MTNSA) and MTN Group (where applicable) and Internal Audit
External Stakeholders (Suppliers, Customers and Auditors)
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