Academic Advisor II

Unleash YOUR Potential With Us

As a next-generation public research institute, we are an inclusive community of thinkers, doers, creators, innovators, healers, and leaders striving to shape the future and solve the world’s most challenging problems. No matter what your role is, when you join Knight Nation, you’ll play an integral role in pushing us forward to become among the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with uniquely talented faculty, staff, and students across 13 colleges, and multiple campuses and regional locations. That means greater challenges to tackle, more meaningful opportunities to grow, and rewarding experiences that go beyond a paycheck. We’re seeking qualified, motivated individuals who will help UCF fulfill its mission of unleashing the potential of every individual, enriching the human experience through inclusion, discovery, and innovation; and propelling broad-based prosperity for the many communities we serve.

College of Sciences Advising Services:

The College of Sciences Advising Services office provides academic assistance to undergraduate students within the College of Sciences. We strive to efficiently and professionally advise and serve students and the public with clear communication, concerned care, and creative solutions to problems while offering an inclusive and welcoming environment. We help students with matters concerning college and university requirements, policies, and procedures. Students use our services primarily by walk-in or by appointment for advising services and special problems.

The Opportunity:

The University of Central Florida (UCF) College of Sciences Advising Services (COSAS) is seeking qualified candidates for an Academic Advisor II position. The Academic Advisor II will oversee the academic advising of undergraduate majors within the College of Sciences in support of the College and University goals regarding orientation, transitional support, enrollment, retention, persistence, progression, and graduation. COSAS advisors are required to have a broad knowledge of all COS programs and gain deeper knowledge over time. They generally follow a holistic, appreciative advising approach though other approaches may be used if more beneficial to the student (e.g., prescriptive advising for students on academic probation). The Academic Advisor II will work with varied student populations (e.g., FTIC, Transfers, at risk) and advise primarily by way of outreach campaigns, student-initiated appointments, orientations, and “walk-in” services. While having guidance and support from mentors and supervisors, they will carry out their responsibilities autonomously. The Academic Advisor II will be given limited administrative duties and will mentor new Academic Advisor I hires who have no advising experience. The Academic Advisor II may be assigned to work with special, high-risk populations as needed.

Responsibilities:

• Provide both in-person and virtual (e.g., Zoom, phone, email) academic advising to undergrad COS majors following a developmental and appreciative advising process.Includes assessing students’ individual needs (academic, career, and personal) that may impact their success and providing assistance or referral as is appropriate/required. Includes targeted advising campaigns.Works with special, high-risk populations as assigned.

• Assist COS majors with developing a timely and efficient academic plan customized as appropriate to their needs. Provide goal setting and motivation and suggest engagement/co-curricular opportunities for students in assigned cohorts. Monitor progress towards four-year graduation for students in the assigned cohort. Refer advisees to resource specialists as needed.

• Advise new COS students at both FTIC and transfer orientations and establish relationships with new advisees as primary academic contact, especially during the transition period.

• Assist “walk-in” students through the virtual or in-person front office.Includes non-COS majors needing help with registration, course evaluations, or course prerequisites.

• Teach students how to navigate the myUCF student portal and find critical information (e.g., historical records, current grades, holds, academic standing, assigned advisor) and use various tools such as myKnight audit, Pegasus Path, and Schedule Builder.

• Integrate career development concepts and strategies into the developmental advising process and assists students with developing awareness and identifying strengths and weaknesses in the process.

• Maintain student records and document student interaction in myKnight Star and other systems as appropriate. Use advising tools and technology fully to manage advising and student communication. Track and report as required.

• Mentor new academic advisors (Advisor 1 level) and student peer advisors, especially during the training period.

• Perform limited administrative duties.

Minimum Qualifications:

Bachelor’s degree and 2+ years of relevant experience, or a Master’s degree.

Preferred Qualifications:

• Academic advising experience in a college/university setting following a developmental and appreciative advising process.

• Experience in positions requiring professionalism and personal accountability of work responsibilities.

• Experience advising students with academic difficulties.

• Career advising experience.

• Experience working in a team setting.

• Familiarity with Peoplesoft Campus Solutions.

• Strong interpersonal skills.

• Strong verbal and written communication skills.

• Strong critical thinking and problem-solving skills.

• Ability to work well within a team as well as independently.

• Ability to learn new computer applications.

Additional Application Materials Required:

• Resume.

• Cover Letter to let us know how your experience and education make you a good fit for this position.

Special Instructions to the Applicants:

• This position will be a hybrid of both remote and in-person work. 

Are Benefits Important to You?

Working at UCF has its perks!  In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, UCF offers:

• Benefits packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick leave and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• Flexible work environment

• And more…For more benefits information, go to the UCF Employee Benefits page and click here.

Who Are We?

Founded in 1963 to fuel the region’s talent pipeline and support the growing U.S. space program, UCF is built to make a better future for our students and society. It’s one of the reasons U.S. News & World Report ranks UCF among the nation’s top 20 most innovative colleges, while Forbes, Kiplinger, and The Princeton Review rank us a best-value university. UCF is one of 14 universities nationwide designated as both a Hispanic-Serving Institution and a Research 1 university. With 13 colleges, including a fully accredited College of Medicine, UCF offers more than 220-degree programs between its main campus, downtown campus, hospitality campus, academic health sciences campus, and 11 UCF Connect centers located throughout the region. In addition, UCF extends its reach to communities in and beyond Central Florida by offering complete, online programs leading to bachelor’s degrees, master’s degrees, Ph.D.s., certificates, and more.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Department

College of Sciences (COS) – Academic Services

Work Schedule

Normally 8:00 AM – 5:00 PM, Monday through Friday, 40 hours per week. Remote 2 days a week. During the Fall and Spring semesters, hours for one of those remote days will be 10:30 AM – 7:00 PM in Occasional evening or weekend hours during peak times or special events.

Type of Appointment

Regular

Expected Salary

$36,841.00 to Negotiable

Job Posting End Date

07-14-2023-12-00-AM

Equal Employment Opportunity Statement:

As an equal opportunity/affirmative action employer, UCF encourages all qualified applicants to apply, including women, veterans, individuals with disabilities, and members of traditionally underrepresented populations. UCF’s Equal Opportunity Statement can be viewed at http://www.oie.ucf.edu/documents/PresidentsStatement.pdf.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.