Academic Counselor

UNT System Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Posting Title
Academic Counselor

Department: UNT-New College-135331

Job Location: Frisco

Full Time/Part Time: Full-Time

Retirement Eligibility
TRS Eligible

Additional Retirement Information

For more information on retirement plan options, please visit https://hr.untsystem.edu/benefits/retirement-plans/index.php.

Salary Information: $46,665.00

Department Summary

UNT at Frisco is a branch of the University of North Texas located in Frisco, TX with the purpose of supporting the exponential population growth projected in Collin County and the greater North Texas region. UNT at Frisco is the second home to 42+ academic departments from 7 different academic colleges at UNT that provide courses to support undergraduate and graduate student progression to graduation in the 16 undergraduate and 10 graduate degree programs offered in Frisco. 

New College is a multidisciplinary department with a highly collaborative and collegial culture housed at the UNT at Frisco campus. We are a leader in project-based education, providing students unique opportunities to learn through collaboration with industry partners and other UNT academic units. New College offers classes and serves students on both the Denton and Frisco campuses and online.

Position Overview

*JOB LOCATED IN FRISCO AND DENTON*

This position will provide academic advising support to the New College Academic Advising team by providing advanced academic counseling, career counseling, referrals, and degree program advising to undergraduate New College majors and prospective New College majors in individual and virtual sessions. This includes the expertise to implement, develop and evaluate programs designed to increase student retention and participation in general degree advising activities (preparation of degree plans, evaluation of transcripts, processing graduation applications, and community relations). New College serves students in Denton, Frisco, and online.

This role operates in a professional environment and routinely requires travel between the Denton and Frisco sites as a member of an advising team that proudly serves students in multiple locations.

Minimum Qualifications

Master’s Degree and two years of experience in student affairs, student services, counseling, professional academic advising, or related experience.

Knowledge, Skills and Abilities

• Considerable knowledge of University policies and procedures related to functional area (or ability to rapidly assimilate).
• Current knowledge of student development and counseling theory.
• Strong presentation, problem solving, and critical thinking skills.
• Strong counseling skills including career development and group facilitation.
• Ability to communicate effectively with diverse populations verbally and in writing.
• Ability to develop and maintain effective working relationships.
• Ability to work independently.
• Remains active in professional development.

Preferred Qualifications

Previous experience in counseling traditional and non-traditional learners

Work Schedule: Monday – Friday; 9:00 AM – 6:00 PM

Driving University Vehicle: No

Security Sensitive: This is a security sensitive position.

EEO Statement

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.

Classification Title: Academic Counselor

Physical Requirements: Driving, Lifting up to 10 pounds, Sitting, Standing, Walking, Writing, Ability to communicate
Job Duties

Advising: Holistic academic advising to UNT New College continuing and prospective students regarding university requirements and individual New College program requirements including the first point of escalation for more complex situations. Makes appropriate referrals to campus
resources. Researches and evaluates the effectiveness of current advising procedures and practices. Specific attention is given to developing and implementing creative ways to incorporate student career goals into students’ major selection. Trains team on best practices and other issues
related to overall student success.

Processing: Prepare and update degree audits for new students or change of majors, evaluating and applying transfer work in accordance with University and College policies; Assists team with processing questions. Review and process graduation applications; Document advising appointments and student interactions in the advising software and provides follow-up with students, as needed. Assists Academic Advisor(s) and Counselors with implementing special projects such as New Student Orientation tasks, College inbox/website content, and new programs.

Engagement: Prepare and present New College degree information during New Student Orientation, major changer group sessions, and other group activities; assists with and participates in commencement ceremony duties. Assists with recruitment program development and other
special events. May represent New College by serving on campus committees.

Leadership: Contribute to the overall organizational health and performance of New College programs through teamwork, knowledge sharing, professionalism, professional development, and professional relationship building. Maintains cordial and professional attitude within the office,
university, and community. Assist Sr. Counselor and Program Project Coordinator with day-to-day operations of the advising office, coordinates and prioritizes projects, and ensures services are available to students, staff, and visitors. Assists with training and feedback to individual team
members and escalates more complex issues to Senior Counselor and/or Assistant Director. Promotes goodwill and quality customer service to students, faculty, staff, and community members. Is effective in handling a variety of student situations.

Guidance: May oversee team projects, programs, and special populations. Assists Sr. Counselor and Program Project Coordinator with communications among the team, students, and Registrar’s office including, but not limited to instructions, university policy, deadlines, and post-semester
follow-up with students who did not meet requirements; Assists advising team with respective projects and on programs; Collaborates with New College faculty and staff to assist with recruiting and retention efforts.

Supervisory: May supervise student employees.

Posting Number: S6621P