Academic Success Coordinator

June 27, 2023
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Job Description

Academic Success Coordinator

Job ID: 259703
Location: Summerville Campus
Full/Part Time: Full
Time
Regular/Temporary:

About Us
Augusta University is Georgia’s innovation center for education and health
care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta
and locations across the state. More than 9,000 students choose Augusta for educational opportunities at the center of Georgia’s
cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to
Georgia’s only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and
world-class clinicians are bringing the medicine of tomorrow to patient care today.

Location
Augusta University – Our
Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Job Summary
The Academic Success Coordinator will plan, develop,
and manage the implementation and monitoring of tutoring and academic support programs related to specific degree programs and colleges in
the Arts, Humanities, Social Sciences and Business arenas for the Academic Success Center (ASC) at Augusta University. The Academic Success
Coordinator collaborates with faculty across campus to learn about academic content needs, integrate course requirements in to the tutoring
program, and provide students with effective tutoring and encouragement in courses. Programming responsibilities includes one-on-one peer
tutoring, group tutoring, online tutoring modules, and supplemental instruction (SI). This position will also lead seminars and workshops,
work with students one-on-one and in group settings, and, as needed, provide coaching in life skills/academic success strategies. The role
requires proficiency with data analysis and will include data gathering, assessment and monitoring of student retention and progression
rates in the academic area. Critical thinking and problem solving skills are essential.

Responsibilities
Responsibilities
include, but are not limited to: Manage the academic success programming in designated areas: Developing and maintaining a
tutoring program for content courses; Developing and implementing effective processes staffing ASC with student-tutors including
recruitment, screening, orientations, pedagogical training programs, and professional development; Developing a comprehensive tutoring
schedule; Manage tutor work schedules and provide ongoing supervision for large tutoring staff; Work closely with ASC office manager for
payroll and documentation of student tutors Support the goals of the ASC throughout the university by: Collaborating and
communicating with faculty regarding subject matter content to ensure tutoring supports academic course content; Providing feedback and
follow-up with faculty on student progress; In conjunction with the Executive Director, serving as liaison and collaborating with
appropriate University programs, services, organizations to develop programming to promote students’ academic success Engage in data
collection and develop reports through:
Maintaining data related to student enrollment, attendance, retention and tracking of
benchmarks for program assessment utilizing Navigate and AU data resources; Creating regular reports on tutoring services Develop a
virtual presence for ASC:
Develop online learning modules in academic specialty field to supplement general education coursework;
Create and maintain web content for workshops/seminars etc. Engage with students to promote academic success skills: Provide
one-on-one and group workshops in academic content area; Provide one-on-one support to students in academic life-skills as needed
Other duties: Perform all other job-related duties

Required Qualifications
Master’s Degree from accredited
college or University in related field and two years of experience working with diverse student populations

Preferred
Qualifications

Knowledge of program development, data gathering, assessment and evaluation skills; Excellent problem solving and
organizational skills with the ability to recognize opportunities and experience in developing innovative programs

Knowledge,
Skills, & Abilities

Ability to maintain confidentiality; Excellent interpersonal, written and verbal communication skills;
Proficient in Microsoft Office and other computer software/databases
Detail-oriented with strong organizational, prioritization and
multi-tasking skills; Demonstrated experience with instruction, pedagogy and pedagogical strategies for academic success; Demonstrated
ability in working as part of a team, establishing rapport and collaborating with a variety of organization stakeholders; Demonstrated
proficiency with MS Word, MS Excel, and MS PowerPoint or comparable software programs. Experience with BANNER and Navigate, student tracking
software, preferred; Multicultural competencies, knowledge and experience working and interacting effectively with diverse groups of staff,
faculty, and student populations

Shift/Salary/Benefits
Shift: Days; Monday – Friday (work outside of the normal business
hours will likely be required of an employee in an exempt level position)
Pay Grade: 15
Salary Minimum: $38,913 – $46,000
Salary to
be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the
position
Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees
and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life
insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid
holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the
Tuition Assistance Program. Consider applying with us today!

Conditions of Employment
All selected candidates are
required to successfully pass a Background Check review prior to starting with Augusta University. All employees are responsible for
ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information
by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other
Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our
patients, students, faculty, and employees. “Augusta University is a patient-and family-centered care institution, where employees partner
every day with patients and families for success.” Augusta University is a tobacco-free environment, and the use of any tobacco products on
any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity
Augusta University
is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and
veterans.

How To Apply
Consider applying with us today! https://www.augusta.edu/hr/jobs/ Search Job ID: 259703Select University Faculty &
Staff > External Applicants if you are a candidate from outside the universitySelect University Faculty & Staff > Internal Applicants if
you are a current university employee If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HR
S_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=259703&PostingSeq=1

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