Academic Support Coordinator

July 6, 2023
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Job Description

Requisition Number: S2863P

Home Org Name: Academic Support

Division Name: Provost and VP Academic Affair

Job Class Code: AD77

Appointment Status: Full-time

Limited Term: No

Job Summary

Auburn University is excited to begin the search for an Academic Support Coordinator! The Coordinator will be responsible for the day-to-day operations of academic support program(s). This individual participates in office-wide culture focused on transparency, feedback, idea generation, theory-informed practice, national standards and best practices.

About Auburn: At Auburn, our work changes lives. Ranked by U.S. News and World Report as a premier public institution, Auburn University is dedicated to shaping the future of the people of Alabama, the nation, and the world through forward-thinking education, life-enhancing research, scholarship and selfless service. Auburn is nationally recognized for its commitment to academic excellence, community outreach, positive work environment, student engagement, and thriving community.

It’s a Lifestyle: The Auburn/Opelika area is a page right out of Southern Living magazine with an idyllic small-town feel, perfecting a unique balance between a close-knit community and driving consistent growth and development. Paralleling the exponential growth of Auburn University, the Auburn/Opelika area boasts services and amenities that cater to any interest. We’re proud of our top school systems, city services, award-winning restaurants, and the infectious spirit of life in a college town. You can find us nestled halfway between the beach and the mountains in a lower-cost-of-living area, two hours outside of Atlanta or Birmingham. If you’re new to Auburn, we’d love to introduce you. If you’re already acquainted with Auburn, we’ll keep it simple: it’s time to come home!

Why employees choose Auburn: Auburn University was named by Forbes Magazine as one of the state of Alabama’s best employers, with employees staying an average of ten years. Employees enjoy competitive benefits that include top-notch health insurance, generous retirement plans, tuition assistance for employees and dependents, flexible spending accounts and more! Learn more about Auburn’s impact, generous employee benefits, and thriving community by visiting aub.ie/working-at-auburn.

Our Commitment: Auburn University is committed to a diverse and inclusive campus environment. Visit www.auburn.edu/inclusion to learn more about our commitment to expanding equity and inclusion for all.

Essential Functions

  • Coordinates the planning, design, development, evaluation and ongoing execution of academic support program(s). Utilizes appropriate technology to effectively coordinate academic support program(s).
  • Plans, designs, develops, executes academic support initiatives; revisits program approaches informed in new information, benchmarking, and idea-sharing.
  • Tracks, assesses, and evaluates the success of academic support program; engages in program assessment, gathers feedback, and proposes recommendations and ideas.
  • Benchmarks and shares information about support programs; applies understandings to improve programs.
  • Meets one-on-one with undergraduate and graduate students.
  • Contributes to outreach efforts. Creates and facilitates trainings, workshops, and presentations informed by the needs students and campus partners. Incorporates literature, research, and best practices among learning centers and support programs to approaches and content.
  • Informs the creation of marketing material for specialized events and student populations.
  • Fosters positive working relationships within office and across campus.
  • Maintains consistent and comprehensive records and files for academic support programs, including tracking and data analysis in compliance with laws including state, federal, and FERPA.
  • Recruits, selects, hires, supervises, trains and provides personalized, growth-oriented supervision to graduate and undergraduate student employees.

Minimum Qualifications

Education and Experience:
Bachelor’s Degree with no experience.

Minimum Skills and Abilities

Knowledge of FERPA standards related to student data and file storage/security.
Ability to manage multiple deadlines, projects, and/or programming steps at the same time.
Ability to understand data reports and make informed decisions to benefit programming success.
Ability to manage and report qualitative and quantitative data.
Ability to work with diverse populations.
Strong interpersonal skills with the ability to strengthen partnerships with a wide variety of staff,
students, and campus stakeholders.
Demonstrates excellent oral and written communication in daily interactions.
Knowledge of various physical and virtual teaching technologies including gamification tools/resources and demonstrating use of other teaching, coaching, advising modalities.

Minimum License and Certifications

None required

Salary Range: $37,900 – $56,900

Job Category: Administrative

City position is located in

Auburn

State position is located

AL

List any hazardous conditions or physical demands required by this position

N/A

Closing Date: 07/19/2023

EEO Statement

Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

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