Administrative Coordinator – Patient Flow

Nashville, Tennessee, Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: Administrative Coordinators Job Summary: Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated.

It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. JOB SUMMARY Provides administrative leadership to patient care units and other hospital departmental operations to support the continuation of patient care programs. Serves as a consultant on maintaining standards of practice and other hospital policies and procedures. Position Shift: FT Days; 36 hrs/wk 7 AM – 7PM . KEY RESPONSIBILITIES
* Serves as a management and decision making resource within the Medical Center.
* Interprets and facilitates the implementation of Medical Center policies and procedures.
* Coordinates interdepartmental services for the provision of patient care.
* Analyzes and evaluates effectiveness of policies and systems.
* Assists with orientation and professional development of staff.


* Assesses quality of patient care by making rounds to various patient care units and other hospital departments.
* The responsibilities listed are a general overview of the position and additional duties may be assigned. TECHNICAL CAPABILITIES
* Leadership (Fundamental Awareness): Understands the difference between managing people and leading people. Demonstrates leadership with peers and as a member of a team. Influences others positively in work situations without having commensurate authority. Shows technical leadership by taking responsibility for projects and assignments. Demonstrates company values, high ethical principles and personal integrity in everyday activities.
* Mentoring & Coaching (Intermediate): Demonstrates good training and mentoring practices on a regular basis. Acts as a mentor to a person in need of support and direction. Makes a concerted effort to seek problem definition so it is clearly understood, clarifying and refining goals, as needed.

Knows how to make personal gains apparent, supporting pride in accomplishment. Cites specific examples of conduct and responds to lack of progress in constructive ways. Encourages two way dialogue, soliciting opinions of people being trained and mentored. Explores alternative solutions and approaches which make a person or team more likely to accomplish their goals.
* Operations Planning (Novice): Demonstrates ability to realistically anticipate resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work within areas of direct responsibility. Appropriately matches equipment and capital resources to task demands. Achieves results within budget. Competently handles multiple assignments simultaneously. Reshapes project during life-cycle evolution, if needed. Demonstrates ability to break down work into manageable and measurable units.

Accepts changes to assignments with minimal disruption and loss of productivity. Able to absorb changes to major assignments while maintaining a high level of performance. Uses available time efficiently. Follows up to assure problems and issues are resolved.
* Team Management (Novice): Quickly and effectively adjusts to changing work priorities and environmental conditions. Develops and expands work skills in order to grow and assume more responsibility. Proposes new ideas, goals, policies and procedures, if appropriate, and accepts meaningful ideas and actions developed by others. Constructively challenges policies, procedures and guidelines by suggesting positive improvements and alternatives. Contributes to creating and maintaining an environment supporting the direction and leadership of the organization. Has developed a meaningful political sensitivity and understands the way the organizational components uniquely function.


* Quality Assurance (Advanced): Successfully applies quality management techniques to challenging and complex situations. Uses techniques across multiple departments where business processes cross organizational lines. Demonstrates the ability to lead a group through quality management tasks resulting in measurable system, product and service improvements. Often takes a lead role in highly pressurized situations when there is a need to achieve superior results. Consistently delivers results in a creative and imaginative manner while setting a standard for others.
* Departmental Policies & Procedures (Advanced): Demonstrates the uppermost levels of expertise in applying departmental policies and procedures in challenging and complex situations. Often takes a role in establishing departmental policies and procedures for the company. May participate in advanced departmental technology or architecture areas which set standards for new products and processes as they are brought into the company. Our Nursing Philosophy: We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center’s mission of quality in patient care, education and research. We believe nursing is an applied art and science focused on helping people, families and communities reach excellent health and well-being.

As a Vanderbilt University Medical Center employee, you make a difference to our patients and their families by bringing compassion and care to those in need of hope and healing. Please see our current employee benefits offered: Affordable High Quality Health Plan Options Dental and /or vision plan 403 (b) retirement plan Paid Time off (flex PTO) Tuition Reimbursement and adoption assistance (maximums applied) Short-Long term disability Subsidized backup childcare And many more… Ask us about our current inpatient nursing supplemental Pay Program. Achieve the Remarkable: Learn more about VUMC Nursing: Nursing Careers : http://www. vumcnursingcareers. com/index. html Benefits : http://www. vumcnursingcareers. com/benefits. html Our Nursing Philosophy : http://www. vumcnursingcareers.

com/philosophy. html Our Nursing Leadership : http://www. vumcnursingcareers. com/leadership. html Shared Governance : http://www. vumcnursingcareers. com/shared-governance. html Education& Professional Development : http://www. vumcnursingcareers. com/professional-development.

html Life In Nashville : http://www. vumcnursingcareers. com/nashville. html VUMC Nursing : http://www. mc. vanderbilt. edu/root/vumc. php. site=vanderbilt-nursing Core Accountabilities: Organizational Impact: Delivers projects/assignments that have a direct impact on goals/objectives of the unit/department that the job is in. Problem Solving/ Complexity of work: Conducts extensive analysis of situations or data to resolve numerous, complex issues; may involve the input/work of others.

Breadth of Knowledge: Has in-depth level of knowledge within a professional area and working knowledge of other areas. Team Interaction: May lead mid-sized projects; coaches and guides team members. Core Capabilities : Supporting Colleagues: – Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. – Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. – Communicates Effectively: Recognizes group interactions and modifies one’s own communication style to suit different situations and audiences. Delivering Excellent Service: – Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. – Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees’ effectiveness. Ensuring High Quality: – Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. – Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them.

– Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: – Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. – Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: – Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. – Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. – Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements. Position Qualifications: Responsibilities: Certifications: LIC-Registered Nurse – Licensure-Others Work Experience: Relevant Work Experience Experience Level: 5 years Education: Bachelor’s Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled

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