Assistant Director Of Learning Support

Job Summary:

The Assistant Director of Learning Support will provide oversight and advocacy for all operations in the Greater University Tutoring Service (GUTS) and collaborate with learning centers across UW-Madison. GUTS is a Registered Student Organization with the goal of advancing student learning through offering free tutoring to all undergraduates. Staff, peer tutors, and students in GUTS work together through cooperative learning to foster academic, personal, and professional growth. Current programs in GUTS include Academic Match Tutoring (small group tutoring for specific courses), Drop-In Tutoring, Conversational English, World Language Learners, and Study and Learning Skills.

This position will supervise a team of undergraduate and graduate student staff that includes 3 senior coordinators, 12 coordinators, 18 paid tutors, and 60+ volunteer tutors who lead the organization’s programs. The Assistant Director will provide strategic direction for GUTS, develop partnerships with faculty/learning support staff to identify tutoring needs, facilitate coordinator/tutor training and professional development, and manage daily operations in the GUTS office and drop-in tutoring locations throughout campus.

This position reports to the Director of Learning Support in the Office of Academic & Career Success (OACS, formerly known as the Office of Undergraduate Advising). OACS is part of the Division for Teaching and Learning (DTL) along with the Center for Teaching, Learning, and Mentoring (CTLM), the Wisconsin Institute for Science Education and Community Engagement (WISCIENCE), the Morgridge Center for Public Service, and the Student Learning Assessment (SLA) office.

OACS seeks an individual who demonstrates the ability to:
* Foster and promote the values of diversity, equity, and inclusion.
* Work effectively with a diverse community of students and colleagues.
* Share complex information in a clear, concise, and organized manner in both verbal and written forms.
* Connect well with others (students, families, faculty, and staff).
* Work effectively and collaboratively as a member of a team.

Anticipated Start Date: September 18, 2023

Responsibilities:

Provides supplemental instruction for students enrolled in classroom, online, and/or laboratory course(s), and assists with the design and execution of administrative functions associated with academic instruction and the development of pedagogy/andragogy or assessment tools and resources to support quality student learning and promote high-impact practices.

• 10% Works to develop and/or design curriculum and/or techniques for instruction in a disciplinary area and suggests new ways of effective instruction within that discipline
• 5% Assesses learner performance and may prepare reports recommending instructional improvements
• 10% Develops teaching techniques that enhance course effectiveness in alignment with desired outcomes and established strategy and may train other staff in use of said instructional techniques
• 5% Provides supplemental instruction for students enrolled in classroom, online, and/or laboratory courses in a variety of formats such as one-on-one sessions, group sessions, peer mentor sessions, and seminars
• 10% Meets with students for intake and general assessment and makes referrals to others on campus as appropriate
• 30% May supervise the day-to-day activities of work unit employees involved in instructional support
• 20% Assists in defining the objectives of the program and plays a major role in carrying out program duties
• 5% May participate in strategic planning and grant proposals for instructional development, new teaching methods, and program direction
• 5% Serve on the campus-wide Learning Support Committee

Tasks:

• Recruit, hire, train, and provide ongoing professional development for all GUTS undergraduate and graduate student staff (senior coordinators, coordinators, paid tutors, and volunteer tutors)
• Manage the GUTS staffing and programming budget ($350,000+) to ensure alignment with the organization’s mission/vision/values
• Partner with senior coordinators to establish and execute strategic plans and goals for Academic Match, Drop-In, Conversational English, World Language Learners, and Study and Learning Skills programs
• Foster a welcoming, inclusive, and supportive learning and work environment in the GUTS office and drop-in tutoring locations
• Provide admin management for GUTS operations, including purchasing office and program supplies, updating the website and social media content, responding to phone and email inquiries, and maintaining the organization’s office in the Student Activities Center
• Build relationships with faculty and learning support staff to create and maintain strategic partnerships for GUTS programs
• Serve on the campus-wide Learning Support Committee and participate in the All Campus Tutor Development Conference (fall and spring) and All Campus Tutor Appreciation Reception (spring)

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background – people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:

Preferred
Master’s Degree

Required
Bachelor’s Degree

Qualifications:

Required Qualifications:
* Experience recruiting, hiring, training, and/or providing professional development to undergraduate and/or graduate students
* Experience supervising and building strong work relationships with student staff
* Commitment to creating inclusive educational and work spaces for low-income and first-generation students, underrepresented students of color, and other at-risk or marginalized groups in higher education

Preferred Qualifications: Summary of knowledge/skills/abilities.
* Experience tutoring, teaching, and/or developing curriculum for undergraduate students
* Knowledge of and commitment to inclusive teaching, peer-to-peer learning, or active learning
* Knowledge of instructional techniques, learning assessment methods, and tutoring models

Your application materials should directly address your experience with the required and preferred qualifications.

Work Type:

Full Time: 100%

It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $60,000 ANNUAL (12 months)
Depending on Qualifications
The expected salary range for this position is $60,000 to $65,000 for highly experienced candidates. Actual pay will depend on experience and qualifications.
Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurance and savings accounts; retirement benefits.

Additional Information:

* The Division for Teaching and Learning (DTL) strives to create a healthy, welcoming, and inclusive space for all and encourages applications from members of underrepresented communities and from candidates who foster and promote the values of diversity, equity, and inclusion.
* Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of the appointment.How to Apply:

Please click on the “Apply Now” button to start the application process. Applicants will be asked to upload a resume and cover letter outlining relevant qualifications and experience. If selected for a finalist interview, applicants will be asked to supply 3 references, including a current or most recent supervisor (if not currently employed). No references will be contacted without advance notice. PDF documents preferred but not required. Pay will be based on experience and qualifications

We are committed to reducing bias in the recruitment process and may utilize a redacted application process, which is the practice of removing personally identifiable information from application materials, before the screening of applicants begins. This may include, but is not limited to, name, gender, age, education, address, dates (such as graduation dates), photos, references, links to personal webpages, supervisor names, and/or citizenship.

Don’t meet every single requirement? Studies have shown that cisgender women, trans individuals, and people of color are less likely to apply to jobs unless they meet every single qualification. At the Division for Teaching and Learning, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Contact:

Brenda Mcfarland
bkwedvick@wisc.edu
608-262-6557
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

Learning Center Specialist(AE163)

Department(s):

A37-DIV FOR TEACHING AND LEARNING/OUA/GUTS

Employment Class:

Academic Staff-Renewable

Job Number:

282247-AS

The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.