Certified Medical Assistant – Duke Hospital – Cancer Center Hem/Medical/Surgical Oncology – Durham

Durham, North Carolina, Duke University Hospital Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 1,048 licensed inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 65 operating rooms; an endo-surgery center; a separate hospital outpatient surgical department with nine operating rooms and an extensive diagnostic and interventional radiology area. For 2021-2022, U. S. News and World Report ranked Duke University Hospital nationally in 11 adult specialties: cancer, cardiology & heart surgery, diabetes & endocrinology, ear, nose & throat, gastroenterology & GI surgery, gynecology, neurology & neurosurgery, ophthalmology, orthopedics, pulmonology & lung surgery, and urology. Duke University Hospital is also ranked first in North Carolina and first in the Raleigh-Durham area. In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers. Duke Nursing Highlights:   Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina’s Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle.

Relocation Assistance (based on eligibility)   The Duke Outpatient Genitourinary Hematology/Medical/Surgical Oncology, Clinic 5-1 seeks to hire a  Certified Medical Assistant   who will embrace our mission of Advancing Health Together.     Certified Medical Assistant   Summary The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Medical Assistant certified performs routine administrative and patient care supportive duties in a Health System Medical practice that assists medical and/or nursing staff in the examination and treatment of patients and ensures the clinic/office runs smoothly.   Work Schedule Day Shifts – Monday-Friday.   Work Performed: Clinical responsibilities: Participate in multi-disciplinary team including pharmacists, medical assistants, physicians, advanced practice providers, and administrators to provide world class oncology care Answer patient advice requests via MyChart Perform occasional blood draws and central line management Provide education related to the disease process, side effects of medications, adverse effects of treatments (neutropenia, thrombocytopenia, and anemia), and chemotherapy education See provider and nurse only visits in clinic and act autonomously to address the patient’s needs upon assessment in conjunction with the primary care team Facilitate prior authorizations and arrange for prescription refills Administer hormone deprivation injections Assist with ensuring proper scheduling of appointments and procedures (port placements, CT guided biopsies, etc. ) Process faxed information from outside facilities regarding patient care Coordinate with Adult Bone Marrow Transplant to facilitate steps to transplant Order blood products per protocol and coordinate with treatment room for transfusion services   Administrative responsibilities: The CMA greets patients, answers telephones, schedules appointments to include arrival appointments in Maestro Care, checks out patients, and referral scheduling; arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out forms, handles billing, bookkeeping to include receiving copays and collections on account balances; correspondence, and ordering clinical d clerical supplies and forms. Performs other administrative duties as directed. May be requested to be a liaison for clinic activities such as Join commission and falls and/or participate in clinic committees. Knowledge, Skills, and Abilities: Good customer service skills. Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.

Heavy lifting and the ability to transport stretcher and wheelchair patients may be required. Working knowledge of sterile techniques and special procedures that are applicable to work performed. Working knowledge of procedures and techniques involved in administering routine and special treatments to patients. Working knowledge of sanitation, personal hygiene, and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions. Age-specific competencies. Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information ability to establish and maintain effective working relationships with patients and clinical staff. Typing skill. Medical terminology levels II and III — Ability to independently seek out resources and work collaboratively   Minimum Qualifications Education: Level I — Graduation from an accredited Medical Assistant program is strongly preferred.

High school or GED graduation is required. Level II — Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required. Level III — Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required.   Experience: Level I — No experience required. Level II — Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III — Must have at least3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be credited for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.

  Degrees, Licensures, Certifications: Level I — Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II — Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III — Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.     Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.   Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard.

All members of our community have a responsibility to uphold these values.   Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.  

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