Courier -PRN

Durham, North Carolina, Duke Homecare & Hospice Duke Homecare & Hospice offers hospice, home health and infusion services as well as serves as the home for the Duke Caregiver Support Program. Our Hospice team works closely with a patient’s physician to provide comprehensive, individualized care in the comfort their home or at our inpatient hospice facility located in Durham. Our team of nurses, therapists, social workers, counselors, and chaplains help patients and their families manage advanced medical conditions. Duke Home Health provides services in a patient’s home that include skilled nursing, physical therapy, occupational therapy, speech therapy, social service, home health aides, and pain and wound management. Our infusion team comes to a patient’s home to administer intravenous medications, including antibiotics and chemotherapy, to children and adults. Our nurses, pharmacists, dietitians, and patient services coordinators work under the direction of a patient’s doctor to monitor needs and treatment.   Courier -PRN General Description of the Job Summary Responsible for the delivery of products to recipient in a courteous and efficient manner.   Department Distribution Center   Reports to Program Coordinator or Director   Supervises N/A     MAJOR JOB RESPONSIBILITIES   Delivers pharmaceuticals, supplies, and equipment in safe, accountable manner. Picks up sharps containers and disposes of biohazardous wastes according to established infection control procedures. Visually inspects assigned vehicle daily for obvious maintenance problems (e.

g. , worn tires, cracked mirrors, signal lights not working, etc. ) Maintains assigned vehicle in clean and orderly condition, both inside and outside; informs supervisor of mechanical or safety problems. Ensures that routine mechanical maintenance is performed on assigned vehicle. Maintains current driver’s license and current automobile insurance at required levels of coverage. Participates in weekly and monthly on call schedule. Handles customer complaints patiently and in a fair and empathetic manner. Uses safe lifting techniques in loading and unloading equipment. Accurately pull, package and ship medical supplies from packing lists/delivery tickets for patients. Coordinates time sensitive deliveries to patients and healthcare providers using DHCH couriers, contracted couriers, and commercial carriers.

Maintains a positive relationship and understanding of the services provided by both Duke employed and contracted couriers. May be required to perform various general warehousing duties, such as shipping, receiving, and general warehouse cleaning. Perform other related duties incidental to the work described herein.     PREFERRED QUALIFICATIONS Education and Formal Training Work requires the ability to understand and follow oral and written instructions generally acquired through a partial high school education.   Licensures, Certifications A valid North Carolina driver’s license must be maintained with a good driving record free of restrictions.   Professional Work Experience Work requires six months delivery experience.   Professional Work Experience Previous customer service and delivery/shipping experience preferred.     Knowledge, Skills & Abilities May be required to safely lift up to 50 pounds.   Required Qualifications at this Level   Education Work requires the ability to understand and follow oral and written instructions generally acquired through a partial high school education.   Experience Work requires six months delivery experience.

  Degrees, Licensure, and/or Certification Valid NC driver’s license.   Knowledge, Skills, and Abilities N/A   Distinguishing Characteristics of this Level N/A   Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.   Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.   Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.  

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