Courier Supervisor

July 11, 2023
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Job Description

AdventHealth

Apopka, Florida, Description All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Pet Insurance* Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense) Schedule:   Full Time Shift : Day’s   Monday – Friday 8:00am to 5:00pm must flexible  Location: Apopka, FL Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that  together  we are even better.   You Will Be Responsible For:     Ensures hospital vehicles are operated within the laws of the State of Florida and the policies of AdventHealth. Ensures vehicles are maintained to maximize cost effectiveness and productivity. Safely arranges transportation of biological specimens, equipment, supplies, reports and similar items or related paperwork according to defined schedule and department expectations. Fills in (courier role) in emergency situations. Supervises staff and performs various activities to facilitate operation of laboratory to meet client’s needs, including scheduling of staff, dispatch, coordination of external couriers and similar activities.

Implements staff training programs. Develops and oversees functionality and service associated with the electronic tracking system. Provides quality indicators, as needed. Responds quickly to issues identified by clients and department managers; skillfully communicates to the appropriate administrator (s) creating an atmosphere of cooperation.   Provides prompt resolution to customer- service issues within guidelines.     Qualifications What Will You Need:            EDUCATION AND EXPERIENCE REQUIRED : Two years of courier/logistics department or other related experience   EDUCATION AND EXPERIENCE PREFERRED : Two years of supervisory or managerial experience   LICENSURE, CERTIFICATION, OR REGISTRATION REQUIRED : Valid State of Florida Class E Driver’s License and driving record in accordance with AdventHealth policy   Job Summary: The Courier Supervisor provides day-to-day supervision of the AdventHealth courier operations. Responsibilities include scheduling, staff training and development, coordination with third-party courier vendors, and vehicle maintenance. She/he reviews and provides data regarding stat and routine pickups, and projections of courier work and costs. The Supervisor plans, implements, and reviews courier routes and also schedules and performs any and all expected laboratory courier duties as necessary. Ensures adherance of staff, as well as, personal accountability, to the AdventHealth Corporate Compliance Plan and to rules and regulations of all applicable local, state, federal agencies, and accrediting bodies.

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.   This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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