Customer Svc Rep-Lab

Tacoma, Washington, You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission – partnering and healing for a healthy future – and dedicated to the health and well-being of the communities we serve. FTE: 0. 001_, Shift:Day _, Schedule: On call days_ Position Summary The Customer Service Representative (CSR) – Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to all and patient and department confidentiality is maintained. The incumbent provides telephone-based customer service; documents communications with clients; handles specimen transportation; performs accessioning of specimens into the data management system; provides prices, places lab orders, corrects various report and billing errors; maintains courier vehicles and dispatches couriers to clients. Requirements High School diploma or equivalent Depending on assigned area, MA-P license may be required Minimum one (1) year of experience in a laboratory setting or providing customer service support Our Values As a MultiCare employee, we’ll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare.

Mission-driven: Partnering for healing and a healthy future Market Leadership: Washington’s largest community-based, locally governed health system Technology: “Most Wired” healthcare system 10 years in a row Employee-centric: Named Forbes “America’s Best Employers by State” in 2021 Lifestyle: Live and work in the Pacific Northwest – offering breathtaking water, mountain, and forest at every turn Pay and Benefit Expectations Associated benefit information can be viewed here . Part time – Per Diem

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