Delivery Manager

The Senior Delivery Manager role is for an experienced, disciplined, delivery-focused, and pro-active Lead who has demonstrated execution of a digital product business in a scaled agile delivery framework. You will be able to coach squads, resolve complex problems and enable highly skilled, cross-functional teams. You’ll be working with product teams responsible for delivering products across Europe & USA. You will take on responsibility for removal of impediments, whether it’s co-ordination with another team, getting a decision from a stakeholder or ensuring the team remained focused on the product vision. All of our projects are Agile with integrated teams of creative and technical specialists.

Responsibilities:

• Accountable for initiative level planning and alignment, data based forecasting, reporting, and identifying and resolving program level risks, dependencies, impediments and blockers.
• Responsible for end-to-end delivery quality, managing the flow of work across several delivery squads, the impact of dependencies, and progress towards key deliveries within and across squads
• Enable continuous improvement and quality outcomes through the application of Agile methodologies, and analysis of metrics
• Communicate to a wide range of stakeholders and client teams, aligning them to the delivery strategy and ensuring shared understanding of desired outcomes
• Influence Squads to adopt Lean/Agile practices and improve ways of working with pragmatism
• Become a trusted advisor the technical and product leads collaborating with them to deliver business and user value

Skills/ Qualifications should include:

• Experienced practitioner of agile and lean practices drawing on experience of established frameworks and able to adapt them to meet program needs
• Managed and worked within budgets and time-pressured environments
• Used delivery data to forecast key deliverables and communicate a project’s status clearly with senior clients and stakeholders
• Proactively spotted risks to delivery and helped teams mitigate them
• Great facilitation, diplomacy and negotiation skills
• Ideally experience of the Atlassian toolset Jira and Confluence
• Experience of working with financial / fintech organization not required but will be beneficial

About us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veteran

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

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