Director, Academic Advising and Student Services, College of Humanities

June 17, 2023
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Job Description

Posting Number: req16526

Department: Humanities Administration

Location: Main Campus

Address: Bartlett Academic Success Center, 1435 E 4th St, Tucson, AZ 85721 USA

Position Highlights

The College of Humanities (COH) seeks excellent, enthusiastic, and positive thinking applicants who are passionate about the humanities to fill the position of Director, Academic Advising and Student Services. We are looking for a reliable self-directed individual who demonstrates initiative, strong attention to detail, and a strong dedication to student success to join our dynamic and collaborative team environment. The COH is committed to supporting student success with Academic Advisors uniquely positioned to work proactively with undergraduate students to identify academic interests, engagement opportunities, and career goals as they move toward the successful completion of their degrees. The COH Academic Advising Team works within a framework of “servingness,” acknowledging, utilizing, and celebrating students’ funds of knowledge.

The successful candidate will oversee the COH Advising team and play a vital role in maximizing undergraduate student retention and success by building relationships with COH advisors, students, faculty, department heads, deans, and staff; interpreting information; and providing clarification and guidance on academic requirements. This position requires technical competency, dedication to a team approach, personal initiative and accountability, accuracy, timeliness, positive thinking, enthusiasm, a passion for the humanities, and excellent communication skills. This position will report to the COH Acting Associate Dean.

This is an in-person position with a Monday-Friday, 8:00 am – 5:00 pm work schedule. Some night and weekend work will be required.

Alumni Jacquelynn and Bennett Dorrance have made a gift commitment of $5.4 million to endow the deanship of the University of Arizona College of Humanities to bring the humanities to the forefront of the University of Arizona’s life and mission through a continuous and fearless spirit of open inquiry: click here.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities

Duties & Responsibilities

Administration & Supervisory

  • Direct operations of the Academic Advising Center
  • Direct activities, programs, and processes relevant to academic advising
  • Participate in special projects and professional development to remain current on best practices in advising
  • Work collaboratively with College faculty and Dean’s Office to establish and maintain policies and procedures regarding Advisement Reports, curriculum planning, and advisor training
  • Provide leadership to and supervision of Academic Advising professionals
  • Oversee hiring and retention of Academic Advising professionals
  • Mentor Academic Advising professionals and encourage their professional development

Student Services:

  • Oversee planning and facilitation of academic/student events, tracking of retention and advancement toward degree, and career advising/development services
  • Provide confidential advisement and counsel for students
  • Provide clear and consistent communication regarding important news, policies, and deadlines to faculty and students
  • Collaborate with department heads and faculty to assure student needs are addressed, particularly for students who are first-generation or from underrepresented populations
  • Collaborate with Student Success & Retention Specialist to provide analysis and assessment of student data and to ensure the College retains and graduates a large and diverse body of students
  • Collaborate with the Director of Recruitment regarding recruitment activities and strategies
  • Make decisions regarding General Petitions, Late Change Petitions, and other exceptions

University Service:

  • Build and maintain partnerships with University academic and student service units, including Student Success and Retention Innovation, Office of Scholarships and Financial Aid, Dean of Students, Student Engagement and Career Development, and others
  • Participate in the Academic Advising Council (AAC) with other advising directors
  • Participate in University committees as appropriate (with supervisor’s approval)

Knowledge, Skills, and Abilities (KSAs)

  • Knowledge of student development theory, outreach practices, and student success services
  • Demonstrated knowledge of providing academic advising or in teaching/counseling in higher education
  • Excellent interpersonal communication and relationship building skills
  • Strong written and verbal communication skills
  • Extensive knowledge and application of academic advising principles, theories, and concepts
  • Complete knowledge of all functions and the broad industry best practices, techniques, and standards
  • Ability to exercise considerable latitude in determining objectives and approaches to assignments
  • Ability to work effectively in a team environment
  • Ability to handle confidential information with discretion
  • Ability to quickly learn and master new software and online reporting tools

Minimum Qualifications

  • Master’s degree required
  • Minimum of 7 years of related work experience, including 3 years of managerial experience, or equivalent combination of education and work experience
  • Successful experience in providing academic advising or in teaching/counseling in higher education

Preferred Qualifications

  • Previous experience working in higher education advising
  • Interest and experience working with staff, faculty, administrators and students with diverse cultures and backgrounds

FLSA: Exempt

Full Time/Part Time: Full Time

Number of Hours Worked per Week: 40

Job FTE: 1.0

Work Calendar: Fiscal

Job Category: Student Services

Benefits Eligible: Yes – Full Benefits

Rate of Pay: $75,540 – $98,201

Compensation Type: salary at 1.0 full-time equivalency (FTE)

Grade

10

Career Stream and Level

M3

Job Family

Academic Advising

Job Function

Student Services

Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Number of Vacancies: 1

Contact Information for Candidates

Kimberly Jones

Vice Dean, Academic Affairs, College of Humanities

kjones@arizona.edu

Open Until Filled: Yes

Documents Needed to Apply: Resume and Cover Letter

Special Instructions to Applicant

Please include 3 contacts for professional references at the end of your resume. You will be consulted in advance of any calls to references. Upload files to satisfy the resume and cover letter requirements for full consideration. Due to the application system formatting limitations, please do not free-type them in the application.

Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As a Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

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