Director of Student Success Center

Job Summary:

The inaugural Director of the Student Success
Center reports to the Dean of University Library and Learning Resources and is responsible for the overall direction of the Center including
planning and development, staff supervision, procurement of appropriate resources, and oversight of all services provided to students within
the Student Success Center. A great candidate will exercise strong leadership, as well as supervisory and technical skills that create an
appropriate learning environment for students and staff. They will work collaboratively within the West Liberty University community to
provide leadership, facilitation, implementation, and assessment of a comprehensive array of support services designed to ensure meaningful
access and retention for all students. Responsibilities will include budgeting, oversight, and evaluation of staff, facilities, equipment,
staffing, and short and long-term planning for the Student Success Center.

Essential
Responsibilities:

• Coordinates the daily, weekly, and annual operations of all components within the
  Center
• Begins a program of intrusive advising for identified high-risk students
• Responds to department inquiries from
  students and peer professionals
• Coordinates office coverage
• Coordinates small group tutoring sessions
• Promotes
  all services within the Center
• Coordinates the seasonal operations of the Center
• Conducts the interviewing and hiring of
  peer content tutors every semester
• Supervises the training of peer content tutors in accordance with best practices
• Interviews, hires, and trains team members
• Coordinates the schedule for all employees, Graduate Assistants, and peer content
  tutors
• Compiles data for semester and end-of-year assessment and reports
• Creates and administers student surveys every
  semester/year for the Center
• Plans regular programming and team building events for tutors
• Designs and facilitates
  learning and writing workshops for students
• Trains and supervises all team members to ensure effective customer service and
  professional development
• Assists with onboarding new peer and professional tutors every semester by creating and executing
  orientation training on the scheduling system and the common policies and procedures of the Center

Skills & Abilities:

• Knowledge of federal, state and local laws
  and guidelines related to services for persons with disabilities is required
• Knowledge of best practices and research related to
  retention, persistence, and academic support of high-risk students is required
• Demonstrated commitment to student learning and
  development is required
• Excellent organizational, time management, and prioritizing skills, along with strong teamwork, emotional
  intelligence, and leadership skillsare required
• Familiarity with learning center philosophy, pedagogy, and theory/applied knowledge
  is preferred
• Knowledge of and familiarity with TRIO Programs is preferred

Education:

• Master’s degree in Education, Counseling, Higher Education, or related field, from an
  accredited institution is required

Work Experience:

• At least 3 years full-time experience in student success to include leadership experience in a supervisory role, and previous
  budgeting experience is required
• At least 5 years full-time experience in student success to include leadership experience in a
  supervisory role, and previous budgeting experience is preferred
• Experience with intrusive advising, tutoring, testing, academic
  support, and/or disability services is strongly preferred

Additional Information:

WLU strongly believes in work-life
balance and spending time focusing on the more important entities in life, outside of work. WLU offers generous benefits, including:

If you are in an eligible class of employment, you will accrue annual (vacation) and sick leave based upon your Full-Time Equivalent
(FTE). For those who are less than a 1.0 FTE, the accrual (sick and vacation) will be prorated.

• Approximately 2 days of annual
  leave (vacation) per month.
• Approximately 10.4 hour of sick time per month and the flexibility to use that time to care for
  immediate family members.
• 12-13 paid holidays
• WLU offers a range of health insurance and other
  “optional/supplemental coverages” including, 401(a) retirement savings with a 6% employee contribution match, dental, vision,
  hearing, and disability coverage. Looking for more employee benefit information? Check out the link below.
• WLU Benefit Page

https://westliberty.edu/human-resources/employee-benefits

• For the academic year employees, their
  dependents, and spouses are eligible for a 100% waiver of undergraduate tuition and only employees are eligible for a 50% waiver of
  graduate tuition (waiver does not include special fees such as course fees, capital fees, roads/walkways fee, etc.).
• Free use of
  Wellness Facilities and free admission into all WLU events with your employee Topper Card.

West Liberty University (http://www.westliberty.edu) is a small, comprehensive institution
under the auspices of the West Virginia Higher Education Policy Commission.

West Liberty University is a four-year public
university and West Virginia’s oldest institution under higher education. Situated on a picturesque hilltop, just 10 miles from Wheeling,
WLU is a small market metro with a rich heritage. Living costs are low, cultural opportunities, and schools make it a great place to live,
work and raise a family. WLU features a main campus and a nearby satellite campus, located at the Highlands Shopping Complex. Both locations
are minutes from Pennsylvania and Ohio borders, offering easy access to major airports, shopping, dining and entertainment.

West
Liberty University is an Equal Employment Opportunity Employer and welcomes applications from all interested individuals. Individuals who
need assistance in the application process may contact Emily D’ Aquila, HR Generalist / Recruiter at 304-336-8029 or emily.d’aquila@westliberty.edu
(do not apply to this email).
West Liberty University does not sponsor work visas. Applicants Must be authorized to work in the United
States.
SUCCESSFULLY PASSING A BACKGROUND SCREENING REPORT IS REQUIRED FOR FINAL EMPLOYMENT

WEST LIBERTY UNIVERSITY IS A
TOBACCO-FREE CAMPUS