Engineer – Roaming Technology Information

MTN Group Limited entered the telecommunications scene at the dawn of South Africa’s democracy, in 1994. In 1998, we began our expansion by acquiring licences in Rwanda, Uganda and Swaziland. Since then, we continued to grow, with a view of bringing world-class telecommunications and digital services to markets across Africa and the Middle East. Through our extensive investment in advanced communication infrastructure over the past two decades, the talent and experience of our people, as well as the strength of our brand, we have grown to now have a presence in 24 countries, connecting over 231.0 million people. We offer an integrated suite of communications products and services, including traditional mobile voice and data, digital and mobile financial services as well as enterprise services. MTN continues to believe in the investment potential of emerging markets and thus deliver quality services that respond to our customers’ present and future needs. Every initiative undertaken, every innovative stride made, every award-winning product developed, is aimed at making our clients’ lives a whole lot brighter, as we lead the delivery of a “bold, new Digital World”.JOB DESCRIPTION

Roaming Voice / GPRS / CAMEL – Ensure that all administrative and testing requirements are met to introduce roaming with new roaming partners. Ensure that roaming service is maintained with existing roaming partners by ensuring that change requests are implemented, sufficient capacity exists, etc. Requests for live tests (via e-mail and phone). Roaming agreement setup, IREG Testing, Billing verification (TAP) and Rates         
Expansions – Investigate and participate in the introduction of GSM evolutions (e.g. CAMEL, GPRS, 3G) with roaming partners subject to the required roaming agreements. Maintain SMS Welcome / SMS Bon Voyage changes. Maintain Nexus Roaming Tester requirements. MTN SA IR21 update and distribution
Documentation – Ensure record keeping of administrative details on every roaming partner. Co-ordinate MTN Africa group on International Roaming issues. Be a subject matter expert on International Roaming issues by studying global trends and networking with other professionals in this field, and by providing documented recommendations to various MTN departments. Admin – Updating of roaming database / records. SIM Card administration
Workflow – Timorously and accurately log, update & clear events in the DCG Workflow and the Remedy Database. Documentation of methodologies, plans, policies and procedures for national and international roaming.  Documentation of methodologies, plans, policies and procedures for international roaming. 

QUALIFICATIONS
Education:

Minimum of 3 year degree/diploma in Engineering 
Fluent in English 

Experience:

Minimum of 3 years’ technical management role within a GSM telecommunications environment; with experience in supervising others
Experience working in a medium   organization 

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