Engineer – Roaming Technology Information at MTN

Job Description

Roaming Voice / GPRS / CAMEL – Ensure that all administrative and testing requirements are met to introduce roaming with new roaming partners. Ensure that roaming service is maintained with existing roaming partners by ensuring that change requests are implemented, sufficient capacity exists, etc. Requests for live tests (via e-mail and phone). Roaming agreement setup, IREG Testing, Billing verification (TAP) and Rates
Expansions – Investigate and participate in the introduction of GSM evolutions (e.g. CAMEL, GPRS, 3G) with roaming partners subject to the required roaming agreements. Maintain SMS Welcome / SMS Bon Voyage changes. Maintain Nexus Roaming Tester requirements. MTN SA IR21 update and distribution
Documentation – Ensure record keeping of administrative details on every roaming partner. Co-ordinate MTN Africa group on International Roaming issues. Be a subject matter expert on International Roaming issues by studying global trends and networking with other professionals in this field, and by providing documented recommendations to various MTN departments. Admin – Updating of roaming database / records. SIM Card administration
Workflow – Timorously and accurately log, update & clear events in the DCG Workflow and the Remedy Database. Documentation of methodologies, plans, policies and procedures for national and international roaming. Documentation of methodologies, plans, policies and procedures for international roaming.

QUALIFICATIONS
Education:

Minimum of 3 year degree/diploma in Engineering
Fluent in English

Experience:

Minimum of 3 years’ technical management role within a GSM telecommunications environment; with experience in supervising others
Experience working in a medium organization