Full-Time Coordinator of the Tutoring Center

Full-Time Coordinator of the Tutoring Center

POSITION: Full-Time Coordinator of the Tutoring Center: Academic Coordinator; Academic Affairs Department; Haverhill Campus; 37.5 hours/week; MCCC/MTA Unit Professional Position; Pay Grade 6

SUMMARY: Coordinate tutoring activities for all NECC students. This includes services for students who are taking classes in-person at multiple locations and online. The Tutoring Center provides walk-in and appointment services on the Haverhill and Lawrence Campuses as well as coordination of online tutoring via ThinkingStorm. This individual will serve as a member of the Student Affairs team, working collaboratively with the Enrollment Services area to proactively promote services and at the on start of the student’s academic journey. The Coordinator will collaborate with other support services to ensure a seamless and holistic experience for students.

RESPONSIBILITIES: Specific duties for this position include:

• Coordinate the delivery of in-person tutoring services on both the Haverhill and Lawrence Campuses, specifically but not limited to Writing, ESL and Math
• Collaborate with Academic Deans, Program Coordinators, faculty and other areas of both Academic and Student Affairs to gauge the need for tutoring schedules
• Develop schedules and hire appropriate tutoring staff on combined funding sources
• Utilize and monitor budget allocations and course schedules when determining tutoring hours for Fall, Spring and Summer
• Maintain a comprehensive list and schedule of all tutors and tutoring schedules for various locations on campus
• Maintain and update print and electronic materials for all tutoring schedules on a regular basis
• Work with the Administrative Assistant to coordinate print materials, schedules and various reports
• Proactively engage with faculty in the recruitment of peer tutors
• Schedule all staff within the Tutoring Centers on two campuses
• Train, supervise, and evaluate AFSCME staff who work in the Tutoring Center
• Provide guidance and functional supervision to hourly professional MCCC tutors
• Provide guidance and supervision to peer tutors
• Determine appropriate training for peer tutors and new tutoring staff as needed
• Utilize Navigate software to upload individual tutor schedules for appointment scheduling
• Run reports from Navigate to monitor and track utilization
• Serve as the main point of contact for Thinking Storm on-line tutoring platform; renew contract annually, connect with the vendor when issues arise, receive and log usage reports; authorize additional hours for student usage if cap has been met
• Manage and approve timesheets for reporting staff
• Conduct regular staff meetings for reporting staff
• Provide projected budget and personnel needs
• Ensure a welcoming and inclusive environment for all students
• Provide data reports as requested
• The Classification Specification is available at: https://www.mass.edu/shared/classificationspecs/specsmccc/Academic Coordinator – HB 1402.doc

Requirements:

MINIMUM QUALIFICATIONS:

• Master’s degree in Education or related discipline
• At least two (2) years of demonstrated experience coordinating academic-support services, including hiring, scheduling, training, supervising, and evaluating staff
• At least two (2) years coordinating support services
• Strong organizational skills and communication skills
• Sensitivity to the needs of non-traditional, multi-cultural, educationally disadvantaged, first-generation students

PREFERRED QUALIFICATIONS:

• Knowledge of Microsoft Word, Outlook, Excel, and PowerPoint
• Content area knowledge in math, writing, science or ESL
• Experience working in a community college environment
• Bilingual (Spanish/English)
• Experience working with and supporting a culturally diverse population

BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.

Additional Information:

GRADE AND SALARY: Anticipated salary range is $64,615 to $69,615 annually with complete fringe benefit package. Complete fringe benefit package including competitive health insurance, free dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. Actual salary calculated in compliance with MCCC/MTA classification system. Official transcripts will be required at the time of hire.

ANTICIPATED START DATE: ASAP

Application Instructions:

TO APPLY: To be considered for this position click on the “Apply Now” button, you will be prompted to setup a new account or login to an existing account. You will be able to upload the following required documents for consideration:

• Cover Letter, describing your qualifications and experience
• Resume/CV

Review of applications will begin 5 business days from the posting date and will continue until the position is filled.

**Please note that finalist candidates will be asked to provide contact information for three (3) professional references.

Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College’s Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,978-556-3928/ etrelegan@necc.mass.edu), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Prospective employees are encouraged to review the College’s Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College’s website at: http://www.necc.mass.edu/clery

To apply, click HERE

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