Head, Operations

Transkredit is a CBN authorized, licensed, and regulated financial services provider with core competencies in Credit Processing, Fund Management, and Payment Systems.Job Summary

The Head of Operations role involves overseeing the planning, strategizing, and smooth running of the company’s financial operations with optimal service delivery to clients.

Roles / Responsibilities

Operations:

Comply fully with the relevant Anti-Money Laundering regulations and report promptly any knowledge or suspicion of money laundering activities to the relevant authority.
Coordinates with internal departments to ensure that daily work meets organizational standards.
Liaises with superiors to make decisions for operational activities and set strategic goals.
Manage relationships/agreements with external partners/vendors/Bankers.
Translates the strategic goals into operational plans to achieve the required targeted growth.
Reconcile monthly activity, generate year-end reports, and submit same to management.
Maintains archival and financial administrative files.
Manage company accounts to ensure sufficient liquid funds.
Ensure that accounting requests are resolved and communicated in a timely manner to internal and external parties.
Daily reconciliation of all internal ledgers to ensure accuracy.
Ensures timely resolution of all client complaints in line with the agreed turnaround time.
Keeps records of all company’s fixed assets and ensures industry standard is maintained.
Responds to requests to implement on a timely basis all internal and external audit points together with any issues raised by external regulators.

Treasury:

Understand, manage, and supervise all aspects of cash flow.
Forecast daily cash requirements and execute daily financing decisions.
Manage all aspects of In-house investment portfolios.
Manage long-term and short-term investment strategies.
Determine the Company’s goals and risk tolerance.
Determine the Company’s tax position and the applicability of taxable/non-taxable instruments.
Assess risk/return trade-offs in transactions.
Assess performance benchmarks and recommend changes when warranted.
Review and recommend changes to the investment policies based on the market conditions.
Prepare or monitor the company’s various cash flow forecasts and perform financial modeling.
Evaluate, develop, and implement cash management systems to optimize efficiencies.
Understand and manage appropriate accounting procedures and processes.
Manage relationships with financial service providers.
Evaluate alternative long-term borrowing strategies and make recommendations in accordance with the capital structure guidelines.
Manage, direct, and develop Cash Management staff.
Recommend, implement, and maintain process improvements.
Provide technical and other support for mergers and acquisitions and other projects as needed.
Support and participate in the Organization’s Strategic Plan activities.

Processes:

Adheres to SLAs and communicates appropriately with internal clients.
Ensures that all procedures and controls are fully documented, fit for purpose, appropriately communicated, and adhered to.
Ensures procedures are compliant with all relevant regulatory and legal considerations.
and the team is properly trained to carry out such responsibilities.
Understands, follows, and demonstrates compliance with all relevant internal and
external rules, regulations, and procedures that apply to the conduct of the business.
Oversees customer support processes and organize them to enhance customer satisfaction.

Job Requirements

Candidates should possess a Bachelor’s Degree qualification.
5 – 9 years work experience.

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