In Store Computer Repair Technician – Incredible Connection Secunda at JD Group

July 10, 2023
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Job Description

JD Group

Introduction: We are looking for an experienced Technician with vast knowledge of maintenance systems and technical processes. The ideal candidate will use their skillset to assist in the improvement of our productivity and help make our technical systems more efficient.

Minimum requirements:

Matric,A+ Certification or NQF level 6 or higher qualification in IT – from a recognised Tertiary Educational Facility
Valid Current Comptia A+ certification (minimum 1 year left on validity)
Knowledge of SAP SRS systems and SAP CRM systems
Selling skills and ability to close a sale
Good Interpersonal Communication skills
Verbal and written communication
External and internal networking
Communication
Trouble shooting
Stress Management
Conflict Management
Technical knowledge of IT hardware components and repair thereof
Technical knowledge and experience of software installations
Networking systems knowledge advantageous
Excellent MS Office skills
Knowledge of Incredible Connection and JD Group policies, practices, processes and systems
Sound understanding of IC company vision & objectives
Thorough understanding of IC branch structure and networks
Thorough understanding of relevant processes and work systems
Target driven
Self management
Integrity & Values
Attention to detail
Personal development
Customer centricity
Personal resilience