Instructional Services Coordinator Senior

June 23, 2023
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Job Description

Instructional Services Coordinator Senior

Job ID: 318671
Location: Estrella Mountain Comm College
Full/Part Time: Full Time
Regular/Temporary: Regular

Salary Range

$54,159 – $70,407/annually, DOE

Grade

115

Work Schedule

Schedule is based on the operational needs of the department and EMCC.

Work Calendar

12 Months

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What’s Currently Happening at Maricopa

  • Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
  • Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
  • One of the largest community college systems in the country
  • 2020 Healthy Arizona Worksites Program recipient
  • Named 19th Best Employer for Women by Forbes
  • 2019 No. 42 in Arizona’s Best Employers

Benefits

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.

Benefits & Perks Options:

  • 16 paid observed holidays
  • Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
  • Paid vacation, sick, and personal time (if applicable)
  • Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
  • $4,000 Annual professional development growth funding (if applicable)
  • Tuition reimbursement for employees and dependents (if applicable)
  • Flexible work schedules
  • Maricopa Employee Health & Wellness Program:
    • Sight-On-Site Eye Care Services
    • Diabetes Empowerment Education Program
    • Mobile On-site Mammography Screenings
    • Employee Assistance Program (EAP)
    • Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more
    • Pre-Retirement Events
  • Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
  • 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)

Job Summary

Estrella Mountain Community College (EMCC) is hiring an Instructional Services Coordinator Sr. This position will serve as the subject matter expert for student-related computer issues/questions for Computer Commons.This position is responsible for supervising full and part time staff in a computer lab setting.

Essential Functions

70% – Provides lead direction for the Computer Commons in a face-to-face and online environment; assists in the ongoing learning for staff and students, utilizes appropriate software and technology in order to execute tutoring responsibilities (MS office programs, Canvas, TutorTrac, Cranium Cafe and/or equivalent). Collaborates with Student Affairs and with Information Technology to serve students, such as with Duo Administration, etc.

15% – Plans, organizes and assigns the work of full and part-time staff; mentors and coaches staff on tutoring best practices; collaborates with faculty to ensure adequate reinforcement of classroom instruction across the curriculum; supervises assigned non-exempt regular staff and participates in the hiring process for the department.

15% – Contributes to the development and implementation of tutoring initiatives and other learning support activities; assists in the maintenance of department records, collecting, analyzing and presenting statistical data, tracking platforms, small and large group presentations about the department services; maintains close relationships with academic divisions and service departments and cooperates with faculty; performs other duties as assigned commensurate to grade level of position.

Minimum Qualifications

Bachelor’s Degree from a regionally accredited institution in education, organizational development or directly related field and two (2) years of related full-time equivalent experience such as providing advanced program coordination and consultation that includes one or more of the following: planning, development, and/or implementing program projects and activities in area of assignment.

OR

Associates Degree from a regionally accredited institution in education, organizational development or directly related field and four (4) years of related full-time equivalent experience such as providing advanced program coordination and consultation that includes one or more of the following: planning, development, and/or implementing program projects and activities in area of assignment. A Master’s Degree may be required for some assignments

Desired Qualifications

1. Bachelor’s degree in Computer Science

2. Two (2) years’ experience overseeing tutoring of all levels of computer courses for a diverse population of students in a high school, college or university Learning Center using active learning teaching styles

3. Two (2) or more years of experience with CIS (Computer Information Systems), CNT (Computer Networking Technology), and CSC (Computer Science Courses) courses with specific experience using this technology to impact student learning.

4. Two (2) or more years’ experience working in a computer lab in an institution of higher education or similar setting and collecting, interpreting and presenting statistical data.

5. Experience using administrative and instructional support learning assistance technologies (e.g., TutorTrac, Canvas, Blackboard, LMS, etc.), MS Office including video tutorials and presentations as it applies to this position.

6. Two (2) or more years’ experience being a team lead or directing the work of staff.

Special Working Conditions

May include evenings and weekends. May require prolonged periods of sitting, standing, bending, stooping, and prolonged viewing of CRT (computer monitor) screen. The incumbent will be required to work in an area of light noise levels daily.

How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

  • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
  • Indicate whether former or current employment is Full-Time or;
  • Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
  • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
  • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Posting Close Date

Open until filled

First Review on July 17, 2023 (revised)

Must apply by 11:59 P.M. on July 16, 2023 to be considered

If unsuccessful in finding a candidate during the initial review a subsequent review date will be determined

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: “No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance.”

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=318671&PostingSeq=1

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