Instructional Services Specialist
Job Description
Instructional Services Specialist
Job ID: 318682
Location: Phoenix College
Full/Part Time: Full Time
Regular/Temporary: Regular
Salary Range
$18.48 – 22.55/per hour, DOE
Grade
109
Work Schedule
Monday – Friday, 8am – 5pm; some evenings and weekends may be required
Summer Hours: Monday – Thursday, 7am-6pm
Work Calendar
12
Maricopa Summary
Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?
Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?
Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges!
About Us
What’s Currently Happening at Maricopa
- Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
- Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
- One of the largest community college systems in the country
- 2020 Healthy Arizona Worksites Program recipient
- Named 19th Best Employer for Women by Forbes
- 2019 No. 42 in Arizona’s Best Employers
Campus Statement
Phoenix College (PC), the first public junior college in Arizona, welcomed its first students on September 13, 1920. In 1962, PC transitioned to a community college that is part of the Maricopa Community College District. Currently, PC serves an ethnically-diverse student population and is a Hispanic Serving Institution (HSI) with over 17,000 students; PC proudly champions for social justice, equity, and access. The majority of our students are part-time, first-generation students seeking career technical education or university transfer.
With over 150 degree and certificate programs, Phoenix College embraces a learning-centered approach to ensure quality teaching and learning. We strive to prepare our students to meet their unique goals – university transfer, career training and advancement, and lifelong learning. Join our community of educators to make a difference with us.
Phoenix College continues to offer accessibility to students while maintaining a high-quality education. Notably, PC was recently named one of the top 150 Community Colleges eligible for the Community College Excellence Program. Join our top-tier faculty and staff as we continue to innovate and lead in higher education.
Benefits
The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.
- 16 paid observed holidays
- Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
- Paid vacation, sick, and personal time (if applicable)
- Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
- $4,000 Annual professional development growth funding (if applicable)
- Tuition reimbursement for employees and dependents (if applicable)
- Flexible work schedules
- Maricopa Employee Health & Wellness Program:
- Sight-On-Site Eye Care Services
- Diabetes Empowerment Education Program
- Mobile On-site Mammography Screenings
- Employee Assistance Program (EAP)
- Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more
- Pre-Retirement Events
- Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
- 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)
Job Summary
Under the management of the Learning Commons (LC) Manager, this position assists in the planning, development, coordination, and support of tutoring services in the areas of writing and ESL and serves as a liaison between the Learning Commons, faculty, and other academic support areas. This position includes tutor training facilitation, tutoring in an approved content area(s), and creating and conducting workshops. Demonstrates a commitment to excellence, innovation, student success, diversity, and inclusion in the performance of job duties.
Essential Functions
60% – Focuses on the day-to-day operations and activities of ESL/Writing tutors; ensures delivery of quality tutoring services in accordance with tutoring best practices and established policies in collaboration with the LC Leadership team; addresses issues that arise in tutoring session; and coordinates online Writing Lab
15% – Works collaboratively with the LC Leadership team in the planning of employee development, center operations and in creating department initiatives in support of student success, retention, and persistence; build relationships with faculty, staff, and peers; collaborates and serves as a liaison with other academic support and student development programs, academic departments, and student affairs professionals
15% – Recruits, hires, and trains part-time staff in collaboration with the LC Leadership Team; facilitates workshops, tours, resource fairs, classroom visits and other special events for students in conjunction with the LC staff; assists with promoting the use of tutoring/academic support services
10% – Tutors students while modeling best practices in approved content area(s); develops and conducts presentations on academic support topics; performs other duties as assigned that are commensurate to grade level of position
Minimum Qualifications
Associate’s Degree from a regionally accredited institution and one (1) year of advanced program support involving program coordination, preferably in an educational setting.
OR
High School Diploma/GED and three (3) years of advanced program support involving program coordination, preferably in an educational setting.
Desired Qualifications
1. Bachelor’s degree in Education, English, ESL, or related field
2. Three (3) years tutoring experience while working in a community college setting and/or designated minority-serving institution
3. Experience designing workshops, presentations, and/or instructional materials on student success, study skills, or similar topics
4. Experience providing mentorship, formal or informal leadership, and/or employee development
5. Demonstrated evidence working with faculty, staff, and students representing a wide range of cultural backgrounds and social identities
Special Working Conditions
- Possession of a valid State of Arizona Class D driver’s license is required; must meet minimum standards regarding driving
- Travel to campus during interview/selection process will be at candidate’s own expense
- May be required to lift or carry up to 25lbs
- May be required to sit for a prolonged period of time; viewing a computer monitor
How to Apply
Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.
- Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
- Indicate whether former or current employment is Full-Time or;
- Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
- Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
- Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
Additional Requirements
Applicants are required to submit unofficial transcripts in addition to the cover letter and resume.
Posting Close Date
Apply on or before July 12, 2023 to be considered.
EEO, Title IX, & Clery Act
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: “No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance.”
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
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