Lead – Lab Assistant/Data Entry – Coppell, Texas

Addison, Texas, Job Functions, Duties, Responsibilities and Position Qualifications: Position: Lead – Data Entry Position Summary: Data Entry Clerks are responsible for entering patient, client, billing and test information into the Laboratory Information System. Information is either typed and 10-keyed into the system or accepted through electronic interfaces established with CPL clients. Accuracy in this process is critical as it is the fundamental process upon which all laboratory operations are based (testing, reporting, billing, etc…. ) Due to the exposure of confidential information and to the potential of violating federal law, a thorough understanding of and adherence to CPL policies and procedures and compliance regulations are essential. Principal Responsibilities: Utilizes job knowledge, judgment and problem solving skills to ensure quality of work. Accurately enters all required information presented on CPL or client specific requisitions into the laboratory information system. Understands and recognizes laboratory information system alerts and flags and takes the appropriate actions. Recognizes when information presented on requisitions is unclear and ambiguous and knows and follows corrective actions to be taken. Participates in departmental quality assurance practices. May act as a resource to others who require assistance/training.

Follows all departmental policies and procedures related to data entry Recognizes personal limitations and seeks guidance from supervisors or managers when needed. Effectively utilizes departmental resources Demonstrates efficiency by performing procedures rapidly and with accuracy. Manages time appropriately. Strives to meet departmental goals for daily completion time. Utilizes appropriate supplies with minimal waste. Utilizes unstructured time constructively. Utilizes personal and professional skills to promote successful relationships with management, coworkers and clients. Maintains and supports a service oriented relationship with customers and co-workers Respects and maintains the confidentiality of information relative to clients and patients. Strives to maintain a positive and harmonious work environment. Follows all company policies and procedures, for example, but not limited to safety, attendance and confidentiality.

Enthusiastically performs miscellaneous duties with completion in a designated time frame. Supports Supervisor in duties and/or functions. Provides remedial training across the department. Submits training paperwork to Supervisor when complete. Escalates discipline issues to Supervisor immediately. Monitors Data Entry departments are clean and presentable. Submits recommendations for modifications and improvements to Supervisor. Maintain supply stock in Data Entry department. Scope: Integral component of the quality of laboratory services by providing accurate information upon which multiple processes are based. Primarily performs data entry into the laboratory information system mainframe, requiring basic computer skills such as keyboards, CRTs and printers.

Respects and maintains the confidentiality of information relative to the laboratory. Adheres to all laboratory policies and regulations. Effectively communicates via written, verbal, face-to-face, telephone and computer methods with managers, coworkers and to a lesser degree, clients. Ability to work as a team member in a production environment. This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties. Location: Coppell, Texas Hours: 3rd Shift Full-Time/Benefit Eligible Education: Minimum – High School Diploma or GED Preferred – Medical Assistant/Medical Terminology Training Experience: Data entry experience in a production environment, preferably in a laboratory/health care setting, but not required. Skills: Minimum – Typing skill of a minimum of 60 wpm; proficiency with 10 key Reporting Relationship: Reports to supervisor. Physical Demands: Requires the ability to sit for extended period of times at a data entry station using keyboards, CRTs and other peripheral laboratory equipment.

Requires the ability to shift points of vision and focus from documents to CRTs. Requires the ability to sit in and employ ergonomic positions and techniques to avoid repetitive motion or stress injuries. May require some pushing, pulling, lifting, reaching above shoulder height, grasping with both hands, pinching with thumb and forefinger, twisting with hand and wrist. Environmental Demands: Works in temperature controlled environment with constant exposure to biological and chemical hazards. May be required to operate fire and safety equipment or follow other safety procedures in an emergency situation. May be required to work with time constraints and crisis situations. Position: Lead – Specimen Processing Position Summary: Working together with the department Supervisor, is responsible for training and monitoring that staff is accurately follow processing procedures with minimum error. Also trains/monitors that staffs are follow FAA guideline when shipping specimen box to Austin. Ensure specimen integrity by training/monitoring staff on the laboratory’s procedures for specimen handling, and processing. Adheres to and trains/monitors staff on adherence to departmental policies and procedures to include departmental programs, quality control, quality assurance, and safety.

Promotes quality patient/client relations and creates supportive climate by serving as a role model. Respects and maintains the confidentiality of information relative to the laboratory. Adhere to all laboratory policies and regulations. Works with minimal direction, consults with supervisor as needed. Operate general laboratory equipment, including but not limited to: telephones, computer keyboards and CRT and centrifuges. Effectively communicates via written, verbal, face-to-face, telephone and computer methods. Principle Responsibilities: Trains and monitors that staff is utilizing technical skills and abilities to followed department procedures, as well as accurately handling and processing specimens. Trains and monitors staff’s adherence to: Understand and ensure that staffs are follow PPE procedure. Laboratory procedures for specimen handling and shipment. Correct identification of patient and proper labeling of specimens.

Correct identification and utilization of proper tubes, containers, transport media, and shipment temperature for each test type. Utilizes job knowledge, judgment, and problem solving skills to ensure quality. Trains and monitors that staff: Utilizes resources to answer inquiries for test information and basic specimen tube type issues. Understands and follow all safety, infection control, and OSHA Blood Borne Pathogen guidelines. Understands and follow all CPL Compliance policies. Understands and follow all HIPAA guidelines Effectively utilizes departmental resources and strives to promote: Efficiency, by timely performance of procedures and determining priority. Efficient use of staff to attain adequate coverage and minimize overtime and meeting department deadline. Utilizes personal and professional skills to promote TEAM WORK. Maintains and supports with all staff. Respects and maintains the confidentiality of information relative to staff members.

Strives to maintain a positive work environment; LEAD BY EXAMPLE. Enthusiastically performs miscellaneous duties with completion in a designated time frame. Supports Supervisor in duties and/or functions. Provides remedial training across the department. Submits training paperwork to Supervisor when complete. Escalates discipline issues to Supervisor immediately. Monitors processing department are clean and presentable. Submits recommendations for modifications and improvements to Supervisor. Maintain supply stock in processing department, serum tube, lab coats, gloves, etc. Provides Saturday on-call coverage on a rotating basis.

Scope: Promotes quality client/patient relations and creates supportive climate by serving as a role model for behavior. Respects and maintains the confidentiality of information relative to the laboratory. Adheres to all laboratory policies and regulations. Works with minimal direction, consults with technologists and general supervisor as needed. Operates general laboratory equipment, including but not limited to: telephones, computer keyboards and CRT, and centrifuges. Effectively communicates via written, verbal, face-to-face, telephone, and computer methods. This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties. Education: High school diploma or GED Experience: Minimum – training or experience in specimen collection and/or processing.

Preferred – two years of laboratory training or experience in specimen collection and processing. Skills: Ability to communicate effectively at all levels within the laboratory and with laboratory customers. Ability to work accurately and confidently in a fast paced environment with no supervision. Reporting Relationship: Reports to the Specimen Processing Supervisor or other designated supervisor. Physical Requirements: Requires light to medium lifting and carrying of objects weighing up to 50 pounds. Requires manipulation of tools, objects, and equipment using the following physical motions: pushing, pulling, lifting, reaching above shoulder height, grasping with both hands, pinching with thumb and forefinger, twisting with hand and wrist, climbing under, lifting up, lifting down, and reaching under. Routinely requires coordination of two or more physical operations. Routinely requires visual discrimination of color, size, shape, and motility. Requires the ability to hear audible alarms on temperature monitored equipment and automated analyzers. Environmental Demands: Works in temperature controlled environment with constant exposure to biological and chemical hazards.

May be required to operate fire and safety equipment or follow other safety procedures in an emergency situation. May be required to work with time constraints and in crisis situations. Scheduled Weekly Hours: 40 Work Shift: 3rd Shift (United States of America) Job Category: Laboratory Operations Company: Clinical Pathology Laboratories, Inc. Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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