Liaison Patient Account – Patient Financial Services

Hershey, Pennsylvania, Penn State Health Corporation Location : US:PA:Hershey Work Type : Full Time FTE : 1. 00 Shift : Day Hours : Hybrid between 8:00a and 5:00p SUMMARY OF POSITION : Under the direction of the Team Leader, the Patient Account Liaison interacts with customers relative to all patient account issues while maintaining excellent public relation skills. This requires an adherence to strict confidentiality guidelines and proficient usage of all billing systems. Performs all patient accounting functions including billing, follow up, adjustments, and refunds. MINIMUM QUALIFICATION(S): High School Diploma or equivalent HFMA Certified Revenue Cycle (CRCR) certification obtained within 1 year of date of hire PREFERRED QUALIFICATION(S) : Previous experience in customer service or medical office billing is highly preferred This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position’s responsibilities. Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person’s perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email hrsolutions@pennstatehealth. psu. edu or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.

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