Manager – eDigital Services and Verticals Group Digital

MTN Group Limited entered the telecommunications scene at the dawn of South Africa’s democracy, in 1994. In 1998, we began our expansion by acquiring licences in Rwanda, Uganda and Swaziland. Since then, we continued to grow, with a view of bringing world-class telecommunications and digital services to markets across Africa and the Middle East. Through our extensive investment in advanced communication infrastructure over the past two decades, the talent and experience of our people, as well as the strength of our brand, we have grown to now have a presence in 24 countries, connecting over 231.0 million people. We offer an integrated suite of communications products and services, including traditional mobile voice and data, digital and mobile financial services as well as enterprise services. MTN continues to believe in the investment potential of emerging markets and thus deliver quality services that respond to our customers’ present and future needs. Every initiative undertaken, every innovative stride made, every award-winning product developed, is aimed at making our clients’ lives a whole lot brighter, as we lead the delivery of a “bold, new Digital World”.JOB DESCRIPTION

The Manager: eDigital Services and New Verticals is responsible for supporting and implementing the development and expansion of new service verticals within the Digital Services. This role involves implementing the end-to-end process of new product development, conducting market research and identifying opportunities in emerging areas such as eHealth, eEducation, and eHome (security, energy, IoT). The manager will also be responsible for establishing and managing strategic partnerships with external organizations, fostering business collaborations, and driving ecosystem and business development in the selected eServices. Colla

RESPONSIBILITIES
Manager: eDigital Services and New Verticals will be accountable to achieve the following objectives:

Support in Identifying and exploring new service verticals within Digital Services, such as eHealth, eEducation, and eHome.
Conduct thorough market research to assess the viability and potential of these verticals.
Support development and execute strategies to bring new services to market.
Implement and support end-to-end product development process, from concept ideation to commercialization.
Collaborate with cross-functional teams, including product managers, engineers, designers, and marketers, to ensure successful product launches and timely delivery.
Manage strategic partnerships with external organizations, innovators, and established players in the relevant industries.
Develop mutually beneficial business and partnership models between MTN and its partners. Act as a key point of contact and relationship manager for partner organizations.
Drive the growth of the ecosystem and business within the selected eServices, Identify potential and relevant stakeholders for partnership and collaboration.
Work closely with Delivery Strategy teams to align the development of new services with the overall organizational strategy.
Collaborate with Consumer teams, to ensure seamless integration and delivery of digital services across various consumer touchpoints.

QUALIFICATIONS
Minimum Job Requirements 

Education:

Minimum 4-year Academic Degree or any Commercial or Technical Degree
Post Graduate Qualification (MBA / Masters advantageous)
Fluent in English, French and Arabic (advantageous)
Graduate Qualification in Business Administration or Project Management or Operations Management

Experience:

3 – 5 years’ experience in Operations Management, Business Administration and or Strategy Development and Execution.
Minimum 3 years in Telecommunications industry experience
Proven track record to have worked across diverse cultures and geographies
Proven track record in managing stakeholders across multiple functions

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