Manager – Video Experience and Devices Group Digital

MTN Group Limited entered the telecommunications scene at the dawn of South Africa’s democracy, in 1994. In 1998, we began our expansion by acquiring licences in Rwanda, Uganda and Swaziland. Since then, we continued to grow, with a view of bringing world-class telecommunications and digital services to markets across Africa and the Middle East. Through our extensive investment in advanced communication infrastructure over the past two decades, the talent and experience of our people, as well as the strength of our brand, we have grown to now have a presence in 24 countries, connecting over 231.0 million people. We offer an integrated suite of communications products and services, including traditional mobile voice and data, digital and mobile financial services as well as enterprise services. MTN continues to believe in the investment potential of emerging markets and thus deliver quality services that respond to our customers’ present and future needs. Every initiative undertaken, every innovative stride made, every award-winning product developed, is aimed at making our clients’ lives a whole lot brighter, as we lead the delivery of a “bold, new Digital World”.JOB DESCRIPTION

The Manager: Video (Experiences & Devices) responsibilities include creating engaging experiences, defining device strategies, supporting broadband teams, contributing to TV device models, conducting industry research, and optimizing user experiences on large-screen devices. This role requires a combination of technical expertise, strategic thinking, collaboration skills, and a deep understanding of user preferences in the big-screen domain.

RESPONSIBILITIES
The Manager: Video (Experiences & Devices) will be accountable to achieve the following objectives: 

Primary responsibility is to create captivating experiences on big-screen devices. This includes developing user interfaces, designing immersive visuals, optimizing video playback, and ensuring seamless integration across different platforms and screen sizes. 
Enhance the user experience and drive engagement on TVs, laptops, tablets, and other large-screen devices. 
Support in defining the strategy and range of devices MTN will support. This involves evaluating market trends, consumer preferences, and technological advancements to determine the most suitable devices for delivering content and optimizing user experience. 
Collaborate with product development teams to identify the right mix of devices and prioritize their implementation. 
In collaboration with cross-functional teams, contribute to defining the business model for MTN TV devices. This may involve evaluating different options such as renting, selling, or partnering with device manufacturers to offer bundled solutions. 
Analyze market dynamics, competitive landscape, and revenue potential to determine the most viable model that aligns with the company’s objectives. 
Support to Broadband Teams and collaborate with marketing teams to develop strategies for promoting big-screen experiences, assisting in content acquisition and licensing negotiations, analyzing user data to inform decision-making, and identifying opportunities for revenue growth and expansion. 
Staying updated with industry trends, technological advancements, and emerging devices is crucial. 
Conduct research to understand the evolving landscape of big-screen experiences, new technologies, and consumer behaviors. This knowledge will enable you to make informed decisions, identify competitive advantages, and recommend innovative solutions to enhance the company’s offerings. 
Collaborate with cross-functional teams, including product development, design, marketing, content acquisition, and analytics. 
Effective project management skills will be necessary to drive initiatives forward, ensure timely delivery of projects, and align efforts across different teams.
Improving the user experience on big-screen devices will be a key focus. This involves analyzing user feedback, conducting usability tests, and gathering data on user behavior to identify areas for improvement. 
Collaborate with UX/UI designers and development teams to implement enhancements that enhance engagement and satisfaction.

QUALIFICATIONS
Job Requirements 

Education:

Minimum 4-year Academic Degree or any Commercial or Technical Degree
Post Graduate qualification (MBA / Masters advantageous)
Fluent in English, French and Arabic (advantageous)

Experience:

3 – 5 years’ experience in TV technology company or a B to C startup.
B to C consumer product experience on physical goods / device vendors relationship experience
Minimum 3 years in Telecommunications industry experience
Proven track record to have worked across diverse cultures and geographies.
Proven track record in managing projects and stakeholders across multiple functions

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