Job Description
Department: Library
Location: Eastern Campus
Reports To: Prog Mgr, Assessment Testing
Recruitment Type: External/Internal
Requisition ID: req4378
Employment Type: Part-Time Support Staff
Union Position: Non-Union
Work Schedule: Flexible schedule (days, evenings, weekends). Schedule varies based on the needs of the department. Supervisor will work with selected candidate to set a schedule designed to support the demands of the department.
Job Description:
SUMMARY
Provides comprehensive support and tracking for math students from point of placement through completion of college-level math. Responsible for outreach, communications, and on-going coaching to provide a human connection for students.
ESSENTIAL FUNCTIONS
- Provides case management support from point of placement through completion of college-level math
- Facilitates non-credit seminars and/or small group support for math remediation
- Monitors student performance, using various tools including online adaptive learning software, tutoring databases, and other college systems
- Coordinates with Enrollment Management team for College-wide case management, outreach, and student progress tracking
- Compiles data and presents reports on student progress
- Recommends and refines processes to support students in math remediation
- Supports students with technical components of creating accounts to access online tools
- Guides students as they navigate through online resources to provide support in preparation for placement testing
- Collaborates with math faculty to support students within and outside the traditional and non-traditional classroom
- Collaborates with, Deans, Student Affairs, Campus Success Specialists, and Counseling faculty to provide individualized support and services to math students
- Plans and implements new targeted strategies for math students
- May facilitate workshops in multiple formats and modes
- Collaborates with Student and Academic Affairs colleagues to streamline and deliver pre-enrollment placement testing and related processes
- May support the Assistant Dean/Director in management of math tutoring spaces
- Works collaboratively with student peer tutors/coaches
- Performs other duties as assigned
Qualifications:
REQUIRED QUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAINING
- Bachelor’s degree in a related field
- Minimum of three years of demonstrated relevant professional experience
- Demonstrated experience making sound decisions that affect a work unit or team
- Demonstrated experience requiring diverse problem solving methods in a variety of situations
KNOWLEDGE, SKILLS and ABILITIES
- Possess basic knowledge of fundamental ing concepts, practices and procedures with the ability to apply in varied situations as it pertains to the departmental focus
- Possess excellent written, verbal and interpersonal communication skills
- Possess strong organizational and time-management skills
- Demonstrated creative thinker and a problem solver
- Ability to work accurately with great attention to detail
- Possess basic-level project management skills
- Possess intermediate-level skills with Microsoft Outlook, Word, Excel, and PowerPoint
- Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
- Ability to develop and maintain relationships with key contacts to enhance work flow and quality
- Possess sensitivity to respond appropriately to the needs of a diverse population
CRITICAL COMPETENCIES
- Service Focus
- Communication
- Quality of Work
VERY IMPORTANT COMPETENCIES
- Collaboration
- Time Utilization
IMPORTANT COMPETENCIES
- Adaptability
- Continuous Improvement
PREFERRED QUALIFICATIONS
EDUCATION AND EXPERIENCE/TRAINING
- Master’s degree in a related field
- Demonstrated College teaching experience and/or background in Math
- Demonstrated experience using online learning systems, such as ALEKS, ALEKS PPL, Pearson, and Blackboard
- Demonstrated experience working at a community college
- Demonstrated experience working with students in development Math
- Demonstrated experience/expertise working with students with learning disabilities or special education
PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
- The work is performed in a normal, professional office environment;
- The work area is adequately lighted, heated and ventilated;
- Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;
- Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite
EQUAL OPPORTUNITY STATEMENT
Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.
Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.
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